The Original Mattress Factory receives positive reviews for its helpful and knowledgeable staff, including sales representatives and delivery teams. Customers appreciate the quality, comfort, and reliability of their mattresses, with many returning for multiple purchases over the years. Staff members are praised for their excellent customer service, patience, and ability to answer questions without being pushy. Delivery is smooth and professional, even in challenging weather conditions. Overall, customers are pleased with the product quality, the friendly service, and the convenient shopping experience, making The Original Mattress Factory a trusted choice for comfortable and quality mattresses.
Had a great chat with Mr. Masters, a master at his craft and understanding what a buyer is looking for, quality, budget and education on product, all three are metrics met in my eyes, pay him a visit!
November 2025
Had a great chat with Mr. Masters, a master at his craft and understanding what a buyer is looking for, quality, budget and education on product, all three are metrics met in my eyes, pay him a visit!
October 2025
Gary was great. We went in to buy a box spring and he was very helpful, attentive, and kind.
