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November 2023 by Kelsey Kuntz
Great Customer Service! Jerome is always very helpful. My car was finished in a timely manner and the new tires are great.
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October 2023 by Twin T Z “Slater” 2015 GT
Garbage!!!! Destroyed the wheels. I knew the dude was having a bad day when I asked him to be careful.Screw in clamp smacked 2 of the spokes.Scratches EVERYWHERE!!!Specifically asked to put weights on back of wheel or hide as best as can AND use black weights. Used white on the very front.What happened to you guys?
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October 2023 by Ken G
It was my only day off and I had been been unable to set an appointment for a much needed oil change. The guys at tire discounters were able to squeeze me in on their busy schedule and got it done for me . They did a great job. I highly recommended Tire Discounters.
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October 2023 by Gretchen Aichele
This team is great! I am comfortable with taking my vehicle to them and what their assessment of the work that needs to be completed.
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September 2023 by jim gilvin
People were nice, and the service was exceptional. Bob even explained what I needed and why. He also did not try to upsale me.
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September 2023 by John Meier
Service was fine. They always try to talk you into extra service. Also, it cost $150 for a radiator flush and fill which I thought was way too pricey.
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August 2023 by steve M
Stopped by today with a police escort. Because of a flat tire with stripped lug nuts. They got the stripped ones off put on my spare . Even put on new lug nuts. They wouldn't take any money from me for the service. Wouldn't even accept a tip. Thanks again I'm not used to receiving service that good anymore.
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July 2023 by Dave Meitus
I went in for a rear brake job and axle with CV boot. I should have just stuck with my gut and gone with my local tire discounter. The store manager was Les. Les dropped the ball. He ordered the wrong part. Wasted a day of mine. He Lied and never called to let me know that the car was finished or could not be serviced to my expectations. The nightmanager said he would call me tomorrow to make it right. It's the end of the day and no phone call. So unprofessional and different than other TD. Dont go to cold spring. Les blew it big time. Added 7/3 : I ended up contacting the regional manager. He said he would take care of the situation after investigation. So I guess the regional manager contacted les and made him call me. Les's response, In my opinion, was so lame. He said , " You don't need the part I wouldn't install it on my car." Beautiful answer. They should close down and sell used cars.
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June 2023 by Robin Farney
Dropped my car off to get new tires and they were done in less than 3 hours. The price was less than what the dealership quoted me as well. Great service from Les and the team at the Cold Spring Tire Discounters!
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June 2023 by steven florence
Scarred my rim up three different spots now I have to buy a new Rim that cost $750 on a brand new car 2300 miles my last time there. Went through the operation manager in Cincinnati he directed it to the regional manager haven't heard anything back and probably never will, supervisor at the shop denied denied and denied they had anything to do with it wasn't there when I took it to them, they can't even install one custom wheel let alone four without damaging it.Take picture's and make them sign off on it before they work on it, that they were nothing wrong with it before they touch it. If they won't do it take it somewhere else you'll be better off. Evidently they can't change a tire and a rim without damage. They give you a case number but it means nothing. 74060-8. Thought about getting a lawyer just to prove a point. Instead I think I'll just call the Better Business Bureau tomorrow.
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June 2023 by Todd Coleman
Once again, Rob was able to fit in an emergency fix, this time on my son's car and get new tires put on before he left to go home to MI.Les Smith has the best people, running the best TD in the tri state.
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June 2023 by Lee Smith
I called tire discounters the day before the tires were installed spoke to Sam hall. He ordered my tires got them in the next day installed and Four wheel alignment and back on the road. Contact sam at tire discounter in cold spring he will take care of you
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May 2023 by Kasey Willoughby
Stopped in to get new tires on my Jeep today. Great service, and very friendly people! This is the place to go for all your tire needs and more!Thanks to Jerome and his team for getting my services completed quickly and satisfactory!
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April 2023 by Jill R.
Ran over debris in the road right before the exit. Pulled off, TireDiscounters right off the exit. Assessed my situation (tire has a chunk cut out of it). Got me in & out in no time. All staff friendly, helpful, awesome to deal with, actually cared about the issue. Made my appointment that I was headed to right on time.AND free Wi-Fi
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April 2023 by Brianna Johnson
I was driving home to Indiana for spring break when I got a piece of metal in my tire. I had 2 hours left in my drive and it was close to closing time, but they were able to get me in and fix my tire. Quick and good customer service. Thank you guys for helping me get home that day!
