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“I so appreciated Christopher's help when my company was trying to solve a complex record storage issue. His proposed solution is working out beautifully, and am beyond grateful for his assistance!”
“It was refreshing to find this location open for once during business hours and to find someone knowledgeable and friendly named Lindsey working the front desk to help me. The last time I was here, Malachi couldn’t even send me an email to set up my online portal for payments and just said I should get an email once a storage unit was transferred to my name. I never received the email nor did I receive a phone call back when I alerted this location I had not received it. Lindsey handled these issues in a quick 15 minute visit. Very pleased”
“When we were down a car and needed a rental , renting a van from here was more cost effective than renting from a company that rents cars ! I live and work local so this was a great choice .The van was super clean and nice ! Mason was super helpful and appreciated him very much . Thank you !”
“Had a great experience at this location and the customer service was exceptional. If you can find the truck/van you need at this location, it is worth the extra 5-10 minutes of driving to come here than the other locations nearby.”
9AM - 5PM
8210 Beechmont Ave, Cincinnati
Truck Rentals
“very easy to get the truck way cheaper than any home Depot or Lowe's or any other truck rental it was super cheap I got a 15 ft for 2 days with gas and everything I paid $150 so worth it”
“It was a good place they fixed my truck pretty quickly and we're knowledgeable and had my truck down pretty quick overall it was a good experience considering the circumstance I was in LOL. But I honestly have no complaints”
“I've used Penske three times now on the last nine years and have never been disappointed the trucks are outstanding clean and kept up on the maintenance big time”
“They helped me with my U-Haul rental and allowed me to get it early (before they were opened) to get me on my way. Matt answered all my questions. Everything worked! Thank you.”
“The U-Haul on Taylor Mill Road in Independence, KY was such a blessing during a difficult time for me. While I was dealing with health issues, the staff and management were incredibly polite, patient, and understanding. They worked with my daughter to extend our rental and made sure we had the extra time we needed without adding more stress. Their kindness and compassion truly stood out, and I am so grateful for the way they treated us. This location goes above and beyond for their customers, and I would highly recommend them to anyone. Great People!!!”
9AM - 5PM
2320 Gilbert Ave, Cincinnati
Truck Rentals
“Son moved from Chicago to Cincinnati. I rented a 10ft truck and an auto transport. I added a storage, 1st month free. Storage at this location was clean and had indoor parking for loading/unloading. My sons apartment was ready within a the week. So the 1st month free was handy. Storage Manager and personnel was extremely helpful throughout the process.”
“I lucked out that the truck I got was brand new and just had a little over 1000 miles on it! The clerk was so friendly and helpful to make sure I knew all the features of the truck and felt comfortable before driving. He advised me to take pics of the dashboard before I left, to keep accurate record of mileage and gas. Also I was happy to participate in the vehicle distribution program and receive the compensation/perks from that.”
“Best location to rent a truck. I used to go to a location closer to me, but the customer service at this location is much better. Easy pick up and drop off. And service with an actual smile. I use this location now.”
“I'm not going to lie at first I was super sketchy because I know that this used to be a little dangerous neighborhood. When I got there I was pleasantly surprised as the neighborhood store had been redone and the people that work there were polite. The U-Haul equipment was clean and they were efficient overall it was a great experience. I paid $110 and was refunded $38.”
“It's always scary renting a U-Haul because so many locations try to screw you over. My rental at this location couldn't have gone more perfectly. The staff were extremely nice and helpful and there were no hidden charges when I was finished with my move. I will be back!”
“I was impressed with U-Haul. They were super honest and friendly the whole time, they actually charged me less than what they originally quoted! Plus, the equipment I got was spotless and really well-maintained. Seriously, a great experience from start to finish.”
“Recently rented a van and it was great experience -excellent service and support-I had a very modern van with backing up cameras, air cond. etc. Person there was friendly and helped me with choices and options. This is the second great experience in the past year. The email and sign up was easy -you can use your phone to upload license etc. which makes check out very simple.”
9AM - 5PM
2001 Dalton Ave, Cincinnati
Truck Rentals
“This store is really nice. When I came to pack up, they told me I had to wait since the person hadn't arrived yet. When the person arrived, they asked me to bring the pick-up slip myself, and then they received a phone call saying they didn't need it anymore and could print it out. It only takes two hours to install the U-box, which is really fast.”
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“My daughter and I took a trip to IKEA, had unexpected purchases and needed a truck, it was very convenient to book online late in the day for next day pickup, the staff was very helpful and friendly. I would definitely use this facility again.”