Don Franklin Ford in Columbia is highly regarded for its friendly and helpful staff. Customers appreciate the outstanding service and trust the team to make car buying simple and easy. Many reviews highlight the welcoming atmosphere, with staff going above and beyond to assist. Repeat customers mention their positive experiences purchasing multiple vehicles, noting the honesty and fairness of the dealership. The sales team, including specific salespeople, are praised for being attentive, helpful, and making the process enjoyable. The dealership offers a large selection of new and pre-owned vehicles, making it easy to find the right car. Service is also a strong point, with friendly and helpful staff in the service department who make appointments smoothly and complete repairs quickly. The service hours until 12 on Saturdays are seen as a bonus. Overall, Don Franklin Ford is recommended for its honest, fair, and attentive approach, making it a trusted place for vehicle purchases and service.
Great place to get a new or used vehicle if you need go see Ross
September 2024
Adam was awesome. He helped with everything I needed. He noticed the battery on the toyota camry I was looking to buy was weak and replaced it with a new one. I would see him again for another vehicle purchase.
August 2024
I have never had any issues. Their entire staff has been extremely helpful and they have been very professional.
