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September 2025 by Jennifer Baker
They sent a package we were expecting to Jeffersonville Indiana which delayed it by 3 days. We tried to call the Columbia branch but the number is no longer in service. So apparently if you have a problem you have to go in to talk to anyone. This is the crappiest customer service I have ever experienced.
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September 2025 by Amy “leamyca” OC
The postal service at this location is so bad that it deserves a negative. I don't get my mail and many packages never get delivered. If I do get a package, it's smashed into the mailbox or thrown out onto the ground.
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July 2025 by Sherri Coffey
Cannot do their job properly. Always full of lies why they can't do it.
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July 2025 by Marti Hendrickson
Recently I moved from Atlanta, Ga., to Columbia, Ky. I'm retired, and was born in Columbia. Prior to EACH move I informed the Post Office EARLY enough to expect mail, but forwarded from previous residences. Got to Columbia, changed my address. After finding a place to live, I changed my address, again. In June, 2025, I moved into a home, in Campbellsville. My mail is still going to the 1st address, my packages are still being delivered to my 2nd address, and I'm wondering if ANY of my mail- and packages will catch up to me. I understand that the Post Office is 'under stress, and perhaps duress' as a result of politics, and such, but, come on. EACH time I've changed residences, PRIOR to ANY of my moves- ,I was FAITHFUL to forwarding my mail- EARLY. I'm not running from ANYBODY. Forwarding MY MAIL is MY responsibility. So, I take it seriously. But come on, guys, forward my mail. I've submitted REAL ADDRESSES, and have had to wait. Most of my previous carriers SEEMED NOT to be really concerned, but the people I have now, seem to be. Sorry for the LONG post, but, I'm just a little bit flabbergasted over the whole thing.
So, I made another trip to the Campbellsville Post office on Broadway, and the postal worker undersood, and even went back to making a NEW change, from all my Atlanta addresses. I thank him for that. Now, I just hope and pray, all my mail reaches me. Y'all pray for me, too....
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August 2024 by Denver Chapman
Our new delivery guy is awful! Let my packages ride in the back of his truck so they were soaking wet and the cardboard was literally falling apart. Today he saw me standing on the porch but still didn’t bother to pull up to have me sign for a package, instead he left a “Sorry we missed you!” notice. He leaves our mailbox wide open and our mail gets wet. He also leaves packages just sitting outside our mailbox for anyone to steal. He is the laziest driver we’ve ever had. We want Steve back!!! I have called and spoken to managers and the post master but absolutely nothing changes.
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July 2024 by Becca Anderson
I order a iPhone and two Apple Watches and the accessories for them on Amazon and this was the company delivering them! Well they was supposed to come in today, I only got two out of three of my packages I got everything but my iPhone and Apple Watches! Cause i had to sign for them well whoever brought it to my address didn’t even knock on the door for me to come get my package and sign for them! Now I have to wait a whole other day to get my stuff and I’m super mad about it because I paid Amazon extra money to get them delivered today! And I can’t get the system on the phone to attempt delivery again so why do y’all even have that on your phone system if you won’t attempt it again! So mad and I better get my package or else they will be replacing it!!
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April 2024 by Michele Prestigiacomo
Office said package delivered today,at 12:01 pm. 4/12/24 I was home. NO package was delivered Its a 45# bag of dog food.
Can't get through to this post office. Contacted the vendor. PO days it was delivered. Nope. No where on the property
Walmart contacts PO..
SAYS GIVE IT TWO DAYS
So tracking numbers serve what purpose?
Lie about delivering but that'd ok because...Mmm....
Service is sub par.
Lying must be ok....
Gotta love that Postmaster General. Smh.
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February 2024 by MD Robinson
They are so nice and helpful ☺️
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October 2023 by Emily Wenger
Every time a package says delivered on a weekend, it’s NEVER at my house. Either at the neighbors, or nowhere to be found! Worst postal service ever.
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August 2023 by Greta Wright
Columbia ky post office is great. Customer service excellent!!
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January 2023 by Misti Konsavage
The workers here are some of the friendliest I’ve ever met!!! Always helpful and accommodating!!!
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December 2022 by Lynn Hughes
The delivery driver 2: 57 102 hurt St RECKLESS DRIVING going to kill someone.
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January 2022 by Ash Martin
Horrible service. Can’t even deliver a package correctly. Why even be open.
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September 2021 by Trinity Decker
I don’t know which delivery person drives that Maroon car but there was no animal interference. I was outside the whole time. Nothing.
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March 2021 by Laura Hopkins
I have Amazone prime tracking info said they made 2 attempts to deliver . I can see my mailbox from my house there were 0 attempts. If you say you deliver on Sunday then DO IT !!!
