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February 2024 by Amy Osborne
Excellent customer experience this past Saturday! We were traveling on 75 and had an alternator going out. We were over two hours from home and three hours from our destination. Dr. P (John, Crystal, and crew) was technically closed for construction, but still answered the phone. After hearing our situation, they offered to look at our vehicle. They worked on our van as if they were open for normal business hours. We were quickly back on the road. Their customer service and kindness turned what could have been a difficult situation into nothing more than an unexpected stop. Thank you!!!
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January 2024 by Rex Sexson
Not over priced. Efficient and very friendly.
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January 2024 by Sonja Favors
BEWARE. This AAA provider was sub-par. We had an exhaust pipe/ flange put on our truck and an hour after picking in up the replacement part fell off. When I called to ask about the matter I was told there was nothing they could do because it was a welding issue. Told me to take it somewhere else to have it repaired. Did not even offer a refund on parts
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November 2023 by Ryan Gross
Poor experience. Was recommended by another local business. Was told the truck was fixed and after picking up the truck it stalled within one mile of going down the road. Returned the truck and tech refused to work on it anymore. Charged $153.00 to change a fuel filter I’d just changed. Would not recommend unless you want to waste your time and money
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October 2023 by Madie Godfrey
Was on the road from Detroit to Atlanta and my car broke down in Kentucky. Triple A sent me to this place and they were able to get me in and my car fixed the next morning! Fairly cheap if you know the problem and are able to get the part yourself. Everyone if very friendly and will do all they can to help if your traveling or in the area!Service: Auto battery maintenance
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September 2023 by David I
Good, friendly service, but not the most competitive pricing. I've had reoccurring problems that haven't been solved, but for the most part they've done a good job.
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August 2023 by Rebel Abdullah
Great friendly service and had the job done within the hour I would highly recommend this place
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July 2023 by Marilyn Bollinger
We were heading out on a cross country trip to the west coast. On our first day out our AC had issues. We pulled into Dr. P’s for help. They diagnosed the issue, repaired it and were very friendly.Service: General repairs & maintenance
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June 2023 by Linda F.
While on vacation, we broke down in London, KY getting off I-75 on Thursday 6/16. Called AAA and the tow truck driver towed our pick-up to a dealership. They refused to even look at it until Friday or Monday. We rented a car and drove home to Ohio. While at home, I Googled other shops in the Corbin area and found Dr. P's Auto Clinic. I made numerous calls to AAA, Dr. P's and the dealership on Monday. The truck was towed over to Dr. P's and they put it up on the rack immediately. We were kept informed of the problem(s) and they even tolerated me constantly calling to check on the progress of the repairs. The price was so reasonable, our jaws dropped to the floor. They are THE VERY BEST in auto repair and customer service! I would give them more than 5 stars if that was available. We can't say enough good things about this place or the staff! Only problem is--they only are located in Corbin, KY.
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June 2023 by Paul Thayer
Great family atmosphere and quite professional, highly recommend.
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May 2023 by Matt Bragg
Went there for a prepurchase inspection. They were so friendly and very knowledgeable about things that could possibly be issues with the car we were looking at.
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April 2023 by Joy Clarisse Saavedra
Really kind and helpful people! 2 hrs into my 6 hr drive, my car was acting up because of an unresolved issue with my mass airflow sensor, so I pulled into this exit desperate for help. I called this business less than an hour before closing time and they graciously offered to take a look. They quickly assessed the issue, got the proper part, and changed it all before they closed (and charged me a very reasonable amount). I was back on the road and made it to my destination safely. Thank you all so much for your care and diligence. You have no idea what that meant to me!
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February 2023 by Anthony Shumaker
My daughter!(who is in college) was driving back from Corbin when her car started shaking and quit moving plus there was a burnt smell.. When she put it in park the car still tried to roll. I’m in Paducah 5 1/2 hrs away. Her car was towed to Dr. P’s. They promptly called the next morning to get the symptoms and told me I was in good hands. Thinking it was the transmission,I dreaded the return call. At the end of the day I received a call letting me know the car was repaired and a broken CV joint was the issue. Not only was the pricing very fair, but they had the perfect opportunity to take advantage of a customer and didn’t. I highly recommend Dr. P’s to anyone looking for good communication and fair treatment!Respectfully- a very happy and satisfied customer!Service: Transmission repair
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February 2023 by Darwyn Cox
Put a new starter and charged my battery.Dropped of diagnosed and returned to me for pick up in three days. Highly Rate this place. I will return.. Thank you Dr. S
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December 2022 by Big Tuna
Some of the hardest working and kindest people you’ll ever encounter. We were traveling through town late in the evening when our alternator went out. They went out of their way to help us get back on the road in a pretty desperate situation.Service: General repairs & maintenance