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October 2023 by Dannie Lewis
Great service. Delivery people were very respectful and professional.
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November 2022 by Mary Ayers
I have had three different delivery people and they are so nice. Travis Carl I don’t remember the other man’s name. You all take care of me. I appreciate your kindness and good work you do.
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August 2022 by Kevin Rogers
Local service is great, however, the new automated calling system increases our hold time exponentially...and I still haven't been able to get through to reorder propane!
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August 2022 by Kenneth Fannin
They made a mistake about 6 years ago and delivered more fuel than I ordered when the driver started filling the wrong tank "I have two 500 gal tanks"! He then stopped when he realized this and filled the other tank! I ordered 500 gal but they sent 700 gal. Since that happened it has messed my billing account! I am on a fixed income and I told them that! I am currently paying a bill of about $127.00 a month with maybe two more payments! It seams to me that they do not care about there own mistake and making me suffer the consequences! The delivery team is Good, the people I talk to on the phone have not helped me with my problem! They say I will have to be re-evaluated to get back on the budget pay system! I have always made some kind of payments in the past, none were less than $70.00 which I can afford! I only have a gas furnace! Needless to say for the last several years I have been dealing with this problem that they started! Not very happy about that after doing business with them since 2005!
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March 2022 by Amy Evans
Rude on the phone when we called to tell them the gauge on our tank wasn’t working and it caused us to run out completely. But they didn’t hesitate to charge us for another tank fill and they were supposed to get them out today but of course they never showed . We had to go buy grill size tanks and put on our heaters , this is uncalled for . Their tanks look like they are hundred years old . Very unprofessional. I had to do without heat for little while with it 26 degrees outside . I would not refer anyone to this company.
