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October 2023 by Wendell Barrett
This is a real good place to NOT get your medicine, and there is always a problem with getting refills, and that`s not anything they done wrong. They don`t care if you do without your medicine from now on no matter what your problem may be. I recommend any pharmacy except this one.
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October 2023 by Becky Griffith
This is a awful place to get your prescriptions. It takes them all day plus they are very rude.
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August 2023 by Michael Gilpin
If you wanna wait a hour for your medicine this is the place. Gotta wait for the blue hair lady to get off her phone. Then you gotta wait for her too run around the store to do basically nothing. She’s just hoping you’ll leave.
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July 2022 by Trent Knuckles
Tired of dealing with this place. Just closes randomly when it's supposed to be open. Went today at 12:40 through the drive thru, closed sign on. Went anyway and got my medicine but the pharmacist slammed the shades shut before I even had a chance to drive off and was clearly upset she had to help me. Not supposed to be closed until 1:00 p.m. Went on a Saturday recently and drive thru was locked up tight 20 minutes before closing time. The next day one of the workers told me they close the drive thru 30 minutes early just because. No reason. No signage posted informing customers. Also, this pharmacy often doesn't have my medications ready on time. I've done some comparison shopping and found my prescriptions much cheaper elsewhere. I'm ditching Kroger pharmacy today!
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April 2022 by Roger Bowling
Will not answer the phone. Have called multiple times with no answer. Had 2 refills left on Rx, but wasn’t in the bag when I got home. Very poor service. Pharmacy in London is much better!!!!!
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November 2021 by William Bowling
Slowest pill dealer Ive ever used.. didn't even want to put one star on it
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October 2021 by Elizabeth Denny
Great place to do your grocery shopping, and get your prescriptions filled
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August 2021 by Connor MacLeod
TWICE they have messed up my prescriptions, and it took THREE days to fill another one. This place is an absolute circus. The only employee they even have that is interested in doing their job is Jessica, but one person can't carry ten idiot/lazy peoples weight. I would give negative ten stars if possible. Try West Knox Pharmacy. They are GREAT
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August 2021 by Sherry Rich
Always polite and willing to answer any questions about medications prescribed
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August 2021 by Steve Smith
I went into this Kroger on August 20th and went to do a cash back for $150 , cashier tells be he can't bankrupt his teal even though I was charged the $3.50 cash back fee and never received the $150 cash back. was told I'd have to wait 72 hours . it sure didn't take $72 hours for them to take it off my card. I have receipt to prove it and the cashier even watch video and seen i never received the $150 cash back. this is so wrong. I will never shop at Kroger again and HIGHLY RECOMMEND anyone that does be very careful.
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July 2021 by Whitney Turner
This pharmacy is the worst pharmacy I have ever been to. They are always billing incorrectly or filling the wrong prescriptions. You can never get them to answer their phone. Every time I have made contact, I have had to call the actual store and get placed on hold for atleast 3 minutes to talk to someone. Save your time and money - go somewhere else.
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May 2021 by Kaye Middleton
Friendly staff and employees that are always willing to help you find what your looking for. Their smiles are all worth it
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May 2021 by Abhay Chaudhary
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
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February 2020 by Tiffany Lawson
This is the slowest pharmacy I have ever been to, they definitely need to hire more people.
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February 2020 by Vernie Ooten
The employees are always polite and very helpful. It's nice that some of the employees remember you, even though they take care of a lot of customers each day! Some even call you by name!!!!