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September 2023 by Kawaiifu Chan
Horrible customer service. Some tellers in person are nice, but customer service is not empathetic or accommodating whatsoever. They only want to blame their website/mobile issues on other companies/food places and will not accept responsibility or offer fixes for issues. Seriously considering switching banks.
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August 2023 by ciganka lepa
While I was being helped by a friendly bank teller at north Corbin branch, the teller next to mine very loudly asking customer for membership number and SS#; the customer was elderly lady. Let me just highlight that confidential info were overheard by others with no to concern to the bank teller (I seen her at south branch so I guess she is floating help). That shouldn't be tolerated. This branch has all my love but one bad apple can ruin everything.
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March 2023 by Dark Mice
Service without a smile as usual. Even ruder today than usual. It's pretty clear they hate their customers.
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November 2022 by Rich and Mil Grogan
Absolutely pathetic customer service!
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April 2021 by Heather Jennings
Never had an issue with L&N in my life and I’ve had them for about 6-7 years now. I couldn’t imagine going anywhere else for my banking needs ❤️
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February 2021 by Rains Pholly
Couldent use my card at hardees they said its a prob on L&Ns end...i came to get money out of the atm at L&N and there machine was not working...what the heck...need to fix now
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August 2020 by Laura Lewis
I’ve been a member with LNFCU since 1997. They are always very nice! Elaine was super friendly. I wish the ATM wasn’t in the back of the building. It’s dark and sketchy at night. ?
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June 2020 by lexswift drifter
On the other side of town in Corbin ky they still haven't fixed the ATM machine I still can't use my Atm only card I can my chip card but not my atm only card... This needs to be fixed I went across street and used hometown banks ATM and had to pay to use my card...L&N fix your machine out of respect for your customers it bad when I can't use your card at your on bank but it works great at another bank
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December 2019 by Katherine Woods
My partner and I had a wonderful experience with L&N during the process of purchasing our first home together. Our Mortgage Specialist, Denise Maynor was wonderful to work with and made every step of the mortgage process so simple to complete.
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November 2019 by Christa Moore
Great bank too have.I've banked through them for years now. And I can honestly say that I've yet to come across an issue and/or problem.
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October 2019 by DENISE SORENSON
I have been with L & N for 25 years, great service , extremely supportive during tough times. This credit Union will work or guide you on what to do. I have been blessed and grateful L &N is who I bank with.
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October 2019 by Emma Watson
I have been a member for over 5 years, they go above and beyond to every situation I have.
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April 2019 by Dana Hollins
I love L&N I've been a member since 2002. They have great service and very helpful polite staff. They take good care of you here.
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December 2018 by Pikachu Pika
Great credit union.
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May 2018 by Athena Phillips
The Best bank we've ever been with! Great customer service.
