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January 2023 by Let's Go Brandon
Asked the old lady at the desk how much/gal and she said 3.75. Young lady came bustin out the back room asking what I was putting it in... they will not fill small tanks by the gallon. had a 20 and 30 lb and they fill flat rate, which I REFUSE to pay extra for a partial filled tank. BE SMART people! They are over charging you for flat rate fills. NEVER USE ANYONE THAT DOES FLAT RATE FILLS!!!!!
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December 2022 by Leslie Campbell
Been waiting all week on gas. Bern completely out. Everyday they told me the man would be here next day still never came. Called again today after I was told he would get me first thing this morning and was told no he wasn't coming that a couple with electric heater was more important then those if us without any heat. And the guy who did installation of parts that I laid a ridiculous amount for apparently didn't know what he was doing and stripped them out. So I will be going to get a full refund of 300 I gave them for nothing
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December 2022 by LGB
Asked the old lady at the desk how much/gal and she said 3.75. Young lady came bustin out the back room asking what I was putting it in... they will not fill small tanks by the gallon. had a 20 and 30 lb and they fill flat rate, which I REFUSE to pay extra for a partial filled tank. BE SMART people! They are over charging you for flat rate fills. NEVER USE ANYONE THAT DOES FLAT RATE FILLS!!!!!
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November 2022 by Lacey Brumley
Do NOT go here! The people are rude and the main manager also. My grandma bought a tank from there and they told her it would last all winter and it lasted 2 weeks. When we called back to ask to speak with someone we got the main supervisor and she was so rude! I have never in my life had someone in that postion talk to us like she did. I would not recommend this place to anyone.
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November 2022 by Dank Gaming
They said the filled my tank with 20 pounds of gas. I got home and did a pressure check with my gauge and it was barely 15. Might I add it was a new tank so it wasnt leaking
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March 2022 by Paul Edward
Real honest service, talk to Joe or Stephanie.
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February 2021 by Frenchbulldogs
You would think that you GET WHAT WE PAY FOR wouldn’t you?? . We went to fill a tank and it was less than half full and they charged us for a full refill. We didn’t even get a full refill but that’s how they said they do charge. If it’s half or over they charge you for what you get but if it’s under half “in any level of guesstimation”, then they charge you for a full tank. There was 18 pounds left in that tank. How about giving us what we get. I have never heard of anybody charging like this. Last experience and by the way, the girl that answers the phone... It pays to be nice. Heaberlin’s is not only cheaper but they’re also nice. Raines, you lost my business
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February 2021 by Lyndsay Champlin
In june 2020 we called rains gas to have our stove fixed. It was just over a year old so it missed it's warranty. A guy came out and had me order a new part (range oven igniter). It was delivered to my house in 5 days. He came back out to replace the part but it still did not work. A new guy came out and said what we ordered was completely wrong and we should of never bought that part. The new guy took another part out(not sure what it was, he never told me) and he said they would order a new part. 2 weeks went by and i heard nothing from them. The part should of been delivered by September and every time i called they couldn't give me anymore updates. The receptionist tells me she will get nore information and call me back but the company hasn't called me one time. Spoke with them today (10/19/20) and she gave me the same information. (I'll find out more and call you back). We just want the stove fixed after spending money on a part we didn't even need. The least they can do is refund our momey.
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February 2021 by Jessica Bastien
If there was a zero I would rate it that because we just had the worse service there from all employees including the owner. If that’s how you want to treat customer who give up using another company to do business with you sure messed that up fast. Apparently you have to be special people to get the right service there. I sure the hell want be back and I sure will rate you with BBB and share my opinion.
