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November 2023 by Ted Bishop
Todd is one of the most experienced person in this industry I know. He has gone up and above the norm with everything he does. He really cares about his customers and will do what it takes to get the job done. I would not hesitate to refer him to anyone. Great service,great prices and above all he is an honest person. Thank you Todd for everything you do.
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October 2019 by M Q
Todd and his team do excellent work. Always upfront and honest with better than average pricing and excellent customer service. Highly recommend Ascent Systems Innovations for your home or business!
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May 2019 by Shelby W.
We are in a our 1st house and went with Ascent because that's what the previous owners had. We've never received anything from them explaining their services or what their prices are. We recently had to get a door chime reattached and were never told there was going to be a cost. As this is our first house, we had no idea what to expect but the first time they came to our house it was free. I assume when no one tells you that it will cost you anything that you don't have to pay anything. Anyway, the guy comes over and it takes his 3 minutes to reattach our door chime. I has proof of the three minutes on our ring doorbell. A few days later we get a bill for $100 and they won't do anything about the charge. On top of that, the email we got back was snotty and rude. Once this year is up we will be switching companies, I'd rather pay more for a security company who doesn't treat their customers like trash. Also once our alarm was going off for 5 minutes and we never received any calls from them asking us if we were okay. Glad it was a false alarm and not a murderer breaking in.
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April 2019 by Kyle D
I have had them for years. Very happy with service and hardware. Since you buy the hardware up front, it is more expensive day one but much much cheaper for service so big win over the years. They install quality equipment. Highly recommended.
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April 2019 by Amanda Doherty
We have used Ascent Systems for many years and are very pleased compared to other security systems we have used in the past. The price is very reasonable. The customer service provided is prompt and always ready to help. We would definitely recommend Ascent to anyone looking for a reliable security system!
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April 2019 by Tiffany Tessen
We have worked with Todd and his team for about 5 years now and everything has been positive from our support team and project teams, management, everyone. They are an above average and preferred vendor for us. They are reliable, have good communication, and we will continue to utilize them for hopefully years to come! Definitely recommend to anyone looking for a reliable company.