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August 2025 by Rachel Begley
Efrain did an excellent job with installing carpet. Everything looks nice and he cleaned up when finished. When we ran into an issue with the order; the company was quick to resolve.
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April 2025 by David Jones Jr
Great service and quick
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November 2024 by Casey Croley
We had new floors purchased and installed by Big Bob’s. We have used them for years with zero complaints until now. No one explained that we would have to solve for gaps at each door. The amount of money we have spent to be left with this is unacceptable. We would never have expected this to be considered “done”. While the floor is beautiful, this job looks horrendous. Be warned, you are NOT in good hands with this company. We are left with finding someone that can help and who knows what added expense it will be. I’m devastated…
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August 2024 by Robert Russ
Customer service was amazing!! Super fast service and awesome prices! Definitely recommend! Super pleased! A+++
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July 2024 by Justin Signorile
Jason was a great help in helping us pick out the carpet we needed after our golden retriever put a hole in ours and needed replaced in our living room. Our installers names were Ron & Rob and they were great!
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April 2024 by Cort Wayman
We highly recommend. We are building a new home and Jason Flynn more than met our expectations. We took all the advice he gave us on our forever home. Bill Holt installed all of our flooring and it cannot be any better. Those two guys have been awesome the entire time. We are very appreciative of them two. Thank you two very much!!
Cort & Nicole
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March 2024 by Nick Gregory
Me and my family have used them for years. They are polite, fast and you can't beet the price. We use them for all our flooring needs.
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March 2024 by kyblue kybluechipper
Big Bob’s in Latonia began helping my dad in the 80s and after that I began buying carpet from them in the early 90s and I still do today. They have provided all the carpet in all of our rental properties. The carpet is made of high quality, it’s reasonably priced, durable and looks great. I can’t recommend their carpet professionals and their carpet products enough. They really are fantastic!! Do yourself a favor and give them a try!
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March 2024 by Rhonda Pearson
Jason is always very helpful, dependable and the price is always fair. I’ve been working with Jason for many years and would highly recommend him and Big Bob’s.
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March 2024 by Steve Cheek
Jason Flynn is a great guy and very knowledgeable.I always get great service and the prices can't be beat !! Why go anywhere else!!
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March 2024 by karen lunsford
We have been building custom homes for 30 years and for 20 years or so Jason Flynn has been our go to guy!
He has provided our customers with exceptional service and quality products.
We strongly recommend Jason and Big Bobs for ALL your flooring needs!
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March 2024 by Elliott Jenk
I have worked with Jason Flynn for many years, he has never let me down. He always goes above and beyond for me and my customers. If you stop by this store ask for him!
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March 2024 by Debbie
I have bought my carpet from Big Bob’s at the Latonia location several times over the last few years.
Their great products and service keeps us going back. Installers were very good!
Our salesperson, Jason was extremely knowable and helped us make our decisions.
I would highly recommend going there for flooring
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March 2024 by Pat Gregory
I have been working with Jason for over 20 years. Wouldn't go anywhere else. He's very knowledgeable about the latest products and does his best to help you make an informed decision on what's best for your home or property situation. Oh, and the pricing is good too.
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March 2024 by Tara Tully
Jason is great to work with at the Latonia location, he’s very knowledgeable on the all the different products and very helpful and accommodating! I’ve been a loyal customer for several years now.
