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March 2024 by Catherine Herron
Very helpful, great customer service! Ollie and Ahmed went above and beyond to set me up! I also bought a karaoke speaker for a great price!
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March 2024 by Jessica Gamble
Very helpful
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March 2024 by Larry Burch
Bought a phone them
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March 2024 by Maria Orozco
I went to this store to get new phone and the girl was working there she was very Nice and she is helped me to much
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February 2024 by Stacey Johnson
Got a phone today, they gave me the best price and the girl working there was very helpful
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February 2024 by Jaky Franco
I went to but a New Phone and the girl Who was there se was very nace and clases to meI licenciatura Boost Mobile :) I lides to go to triste store
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October 2023 by Kevin Kammer
we rented u haul here; we paid 100 deposit and 60 dollars for the charge of the u haul. they refused to give us the whole deposit back and basically doubled charged us for u haul rental. scammers work here
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August 2023 by christina Masters
I went into this store for help switching to boost. Their sim wouldn't work in my phone. She took my phone pushed a bunch of buttons and now my phone doesn't work at all. Then she tried to sell me a new phone. Her English was terrible. She kept insisting my phone was already fried when I came in. Never go to this store. Newport store was able to solve my problem. I still had to buy a new phone because she fried mine and I got screwed out of the$25 a month plan because I I couldn't bring my own phone.
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July 2023 by kimberly west
Boost always tryst to do their best customer service support although boost doesn't give extended service when you're bill is due they make up for that by giving great deals on products and services.
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December 2022 by Wilson Hernandez
I went there to buy a new phone but there is no one there to serve customers and the door said Open but the door is closed they should hire someone to serve the costumers.
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September 2022 by Madison Noble
SCAMMERS WORK HERE. I went in to transfer my number to a new phone, that i brought in with me and had already previously purchased, they wanted $40 to do the transfer. I knew that didn't sound right. I called boost myself while in the store right in front of the lady. She helped me locate the serial numbers n such as best she could, couldn't entirely understand her with her accent. I activated my phone myself for FREE right in front of her. They try to squeeze every penny they can out of you and that's all they care about. SCAMMERS WORK HERE.
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August 2022 by Franklin Rowland
Took my 86 year friend to this Boost Store to return a Motorola phone he was talked into buying on August 12th 2022, by a young girl who pretended he had a hearing problem. This all took place on 08/15/22. She and her coworker/ maybe owner? Told him since he bought the phone! Which he had no idea how to operate the phone. And the store never activated the phone to begin with. Then I was told by the young lady with the shaw on her head, that the owner wanted to explain how the refund process works. He ( never gave me his name), stated that when you buy a prepaid phone and you return the phone that was never used. We already paid Boost Moible the $25.00 activation fee and the first months service of $65.00. Then I said no the elderly man paid the activation fee and the first month service with his debit card, and you know that. And I ask if you are giving him only eighty three dollars back on a phone the was never activated! Why can't you give him his full refund back? The man insisted that he already paid Boost Moible the $25.00 activation fee, and the first month's service of $60.00. Then I said how is he going to use the phone when you are taking the phone and giving him a refund and you will resell the phone. That doesn't make sense. And now it is up to the man, who's name does not wish to be used in this review! To get his bank involved to get the $92.00 that they should have given him. Very deceptive and poor business practices, bottom line. Steer clear from this store.
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April 2022 by Family First
Boost mobile at 2519 Madison Avenue covington Kentucky is scamming their customers out of money or charging you for an upgrade and for your 5G when customers that are eligible after having a phone for two years a free upgrade and corporate is aware of this and said that they are going to take care of the store but anyone that’s been charged for an upgrade needs to contact corporate immediately and let them aware of the situation
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March 2022 by Wanda Kraus (BooBoo)
???1 person can change your experience about a store. This location used to be the only 1 that I went to but until my 2 favorite ladies come back I won't return...
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January 2022 by Christina Garcia
I work well with this sell company it helps me make sure my children are safe I recommend it to you anymore
