-
July 2025 by brian barnes
Was told that if I added a line to my plan to make it 4 lines my monthly bill would be 100 bucks. Immediately there was a problem. After he added the line he said he was having a problem changing my plan. Called customer service and was told that was told that deal was only for new customers. The store told me they wouldn't refund my money after being lied too.
-
July 2025 by Sadie Cornett
Very nice employees
-
July 2025 by Keegan Krouse
Always get the best deal
-
July 2025 by Ty_LowKey_Yt
Good job
-
July 2025 by Cristypido Von neff
I love this store
-
July 2025 by ryan williams
Great customer service
-
July 2025 by Joey Young
Very helpful and polite employees that work there
-
March 2023 by D Couch
Johnny is so kind and helpful! Had to visit twice in the last month for phone issues and he fixed them. I had stopped at a different Boost and was told to buy a new phone and they would not help transfer data, what? And you want me to buy a phone from you??? Give Johnny a raise please and train some of your folks better.
-
September 2022 by Rick Rodriguez
be upfront and honest with customer Elise at latonia was very rude and did not inform us of all the fees and charges then after paying up front she laughs and says it's boosts policy. lol your company is not one I will ever recommend and I wish I never stepped foot into your business. I don't give you one star but it is the absolute minimum that could be forced selected. I rate boost a zero and customer service is a joke
-
August 2022 by Joe A
Boost was running a special on a phone if you switched service to boost. For some reason our service (Tello) did not qualify, this store told us to go activate a TrackPhone from Kroger and come back it it would qualify. When we returned the next day they denied they told us to do that and even said they are not participating in the special phone offer anymore. Another store told us the individual stores can not opt out of corporate specials. I would avoid Boost and this store.
-
August 2022 by Laurie Eilenberg
Excellent service.
-
April 2022 by Sandra Starr
Always willing to help and are you the best way that you could benefit
-
March 2022 by Tyrone Tevis
The lady working there did a great job. She was very busy with several customers in the store.
-
December 2021 by Nicole L. Martin-McIver
This Conversation Was One Of The Most Delightful Conversation's I Believe I Have Ever Had With A Retail Business, Elise Was So Kind, Curtous, And Helpful Beyond Belief. She Addressed My Every Issue With Her Vast Knowledge Of Boost's Service's And Had Them Quickly Resolved, I Was Extremely Impressed With Her Level Of Intelligence On Boost's Cellular Service's. I've Never Been So Pleased With A Business Conversation.
-
December 2021 by Molly B
The lady that works here is very nice she is very knowledgeable about cell phones and Boost mobile. She was very helpful and helped save me some money