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March 2023 by D Couch
Johnny is so kind and helpful! Had to visit twice in the last month for phone issues and he fixed them. I had stopped at a different Boost and was told to buy a new phone and they would not help transfer data, what? And you want me to buy a phone from you??? Give Johnny a raise please and train some of your folks better.
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September 2022 by Rick Rodriguez
be upfront and honest with customer Elise at latonia was very rude and did not inform us of all the fees and charges then after paying up front she laughs and says it's boosts policy. lol your company is not one I will ever recommend and I wish I never stepped foot into your business. I don't give you one star but it is the absolute minimum that could be forced selected. I rate boost a zero and customer service is a joke
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August 2022 by Joe A
Boost was running a special on a phone if you switched service to boost. For some reason our service (Tello) did not qualify, this store told us to go activate a TrackPhone from Kroger and come back it it would qualify. When we returned the next day they denied they told us to do that and even said they are not participating in the special phone offer anymore. Another store told us the individual stores can not opt out of corporate specials. I would avoid Boost and this store.
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April 2022 by Sandra Starr
Always willing to help and are you the best way that you could benefit
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March 2022 by Tyrone Tevis
The lady working there did a great job. She was very busy with several customers in the store.
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December 2021 by Nicole L. Martin-McIver
This Conversation Was One Of The Most Delightful Conversation's I Believe I Have Ever Had With A Retail Business, Elise Was So Kind, Curtous, And Helpful Beyond Belief. She Addressed My Every Issue With Her Vast Knowledge Of Boost's Service's And Had Them Quickly Resolved, I Was Extremely Impressed With Her Level Of Intelligence On Boost's Cellular Service's. I've Never Been So Pleased With A Business Conversation.
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December 2021 by Molly B
The lady that works here is very nice she is very knowledgeable about cell phones and Boost mobile. She was very helpful and helped save me some money
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July 2021 by Molly King
The lady that works here is very nice she is very knowledgeable about cell phones and Boost mobile. She was very helpful and helped save me some money
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April 2021 by Dan Berger
This crazy girl Amy Prather is selling people's information online from her business Prestige Marketing LLC at 98 Garvey Ave Elsmere Ky
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April 2021 by Kenneth Alston
The Best
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March 2021 by Teresa Overley
Was helpful and friendly. Got waited on right away. Usually a long wait.
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March 2021 by nancy helton
Friendly and helpful
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February 2021 by Nicole Martin-McIver
This Conversation Was One Of The Most Delightful Conversation's I Believe I Have Ever Had With A Retail Business, Elise Was So Kind, Curtous, And Helpful Beyond Belief. She Addressed My Every Issue With Her Vast Knowledge Of Boost's Service's And Had Them Quickly Resolved, I Was Extremely Impressed With Her Level Of Intelligence On Boost's Cellular Service's. I've Never Been So Pleased With A Business Conversation.
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February 2021 by Lee Wells
The staff is amazing along with great phones.
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December 2020 by Buddy Miller
Just bought a new phone in got a plan set up for unlimited for $50 a month in also got a watch in screen protector and case. Elise was running the store by herself from what I seen she helped me greatly and installed my case and protector herself. While my phone was setting up she has other customers walk in while helping me so in the process of me waiting for my phone to set up and be ready she addressed the other customers. She handled them very well with being by herself. This was my first time experience with boost and this store I will recommend others to go to this store if they was ever to decided to switch to boost. I was very pleased with Elise in the way she handled my business in the others that was waiting behind me. Thanks Elise and boost for your service.
