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December 2023 by Rachel Lawson
Atalie was very patient and informative. She was so nice and treated us with dignity, which we did not receive at another location.
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November 2023 by Jose' Nicholas Misch
The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?
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November 2023 by Loretta Hensley'
I tried them and they were just to high on the bills
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September 2023 by TUCKY
Bought a new phone from Cricket store in Erlanger / Elsmere Ky. They lost a lot of my contacts. I don't understand new phone. I have no idea how to navigate it. Ive asked for help and l believe the owner Ken Morgan of local store in Elsmere Ky is only interested in $$$. I pay by auto pay. Been a good customer of Cricket for years. NOT GOOD ANYMORE
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July 2023 by Karen Stamper
I love this location! The people are always friendly & know what they are doing!!
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February 2023 by Richard Schweinzger
I really do like cricket wireless. They are dependable when it comes to not dropping calls and always having internet service. The employees are always friendly and willing to help out with any questions or problems I might have. My only problem is when someone can't call me because I forget to pay my bill and my phone is completely shut down. At least with most phone companies you can still receive calls. Cricket wireless shuts you completely. Very embarrassing when people I work for or friends know I didn't pay my bill. I forget sometimes and I'm sure a lot of people do.
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October 2022 by John Estep
They took care of all the things I needed taken care of and there was no charge. Nice guy!!
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September 2022 by Nancy Hazlett
My phone was not calling out…I stopped into my local Cricket office and Ken helped in five seconds and was amazingly pleasant! Thanks Ken!
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September 2022 by cecily miller
The workers here r really great helped. Me out with my services
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August 2022 by Ronald Northcutt
Rachel is always awesome & very knowledgeable!Love my Cricket plan!?
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July 2022 by Rick Fancote
They're awesome. So much help.
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May 2022 by Mary Humphrey
I've been with cricket for at least 20 some odd years and I really like their services
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April 2022 by Gina Mcfarland (Fatcat)
Switch to cricket wireless for the cricket dream 5g phone. Heather was very helpful with the acp and transfer info
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March 2022 by Jesse Jones
Heather helped me upgrade to the g stylus. From the LG stylo 6. In love with my new phone 5g
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March 2022 by Tiffany Fee
Switch to cricket from boost, got the moto g stylus. Heather was very helpful
