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November 2023 by Kim Fry
Elite took good care of my Acura MDX when it was experiencing weird electrical issues. They quickly diagnosed the problem, got the replacement part and fixed it. They even brought my battery back to life! Lance was very knowledgeable and made me feel comfortable every step of the way. No need to drive to the dealership and pay dearly for it. We will bring all our cars here from now on.
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November 2023 by Beth Ullery
I had a great experience with Elite automotive! The dealership had quoted me at $3K worth of work, so I decided to call around to some local shops for their quotes. Elite gave me the lowest quote for the estimated work, but advised they’d want to take a look and make their own diagnosis prior to servicing my vehicle. They uncovered the dealership gave the wrong diagnosis, which aligned to my own research, and saved me a lot of money in repairs. They made sure to get a full history of services, recorded everything in a digital inspection so I didn’t have to keep track of paperwork, and then made recommendations for future services based on my cars mileage and historical services. Ken was great to work with and made sure to explain everything so I was fully informed on the what and the why. They were also very respectful of my time and budget and helped prioritize work to be done based on my needs.
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October 2023 by Lynette McNay
Brough my car to Elite Automotive on Decoursey Ave and they were able to diagnose the problems and order the parts I needed with no problems.Bill was very helpful in keeping in contact with us as to when the parts would come in and when they did got us in the next day for repairs. They originally were going to have me car for 2 days, but got it completed the same day. Everyone was very helpful, knowledgeable and I can’t say enough good things about our experience there.We will definitely be taking all our cars here for any work in the future.Thanks so much Elite Automotive!
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October 2023 by Michelle Melish
Elite Automotive was able to get my car fixed quickly unlike the dealership which would have taken months. They were incredibly helpful, knowledgeable, and kind. They also emailed me detailed information about every aspect of my car so I was aware of potential problem areas in the future. I would highly recommend them!
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October 2023 by Brent Meyer
Highly recommend Elite Automotive. In addition to the high quality work, they are courteous, and do an outstanding, straight forward, honest job communicating about current issues with your car and recommendations for future service. My daughter's car stranded her. They arranged a tow, diagnosed the problem, showed where the problems were and fixed. Highly recommend.
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October 2023 by Tony Croft
Elite Automotive is awesome! They do great work with clear communication. They go above and beyond in customer service. Ken Fullam is always there for you. I highly recommend them.
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October 2023 by Jonathan Palin
Excellent support for scheduled and unscheduled maintenance at a fair price. I bounced around several shops in search of competent, professional mechanics and found my go-to service dealer in ELITE Automotive. Many thanks!Services: Transmission
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October 2023 by Cecilia Gigena
I came here beacuse a friend recommended and they were awesome. I don't understand anything about cars so I always worry I can get scammed. Here They treated me really nice, make a detailed evaluation of my car and showed me what was completely neccesary, what was needed but could wait and what was ok.They even gave a ride back home when I left my car.Absolutely going back here.
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September 2023 by Randall Finke
Once again Lance and the boys provided great service in a timely manner. My car was serviced on the day I had scheduled with a follow-up call during that time to let me know of any and all recommendations. Another 5 stars from me. Thank youService: Tires
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September 2023 by Steve Keaton
You always get an honest review of your vehicle. What needs to be done now and what needs to done in the future. We have always been completely satisfied with everyone at Elite. Loyalty is built over time. We have been customers of Elite for 10 years now. We are loyal to Elite and they are loyal to us.
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September 2023 by Mircea Davidescu
Great mechanic. Very knowledgeable and explains exactly what is happening with a vehicle. Pricing is very reasonable. It is clear that Ken cares about his business and customers.
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August 2023 by Linda Blair
From the very 1st call to them I could feel I came to the right place. They were very helpful & explained what they would do to get the info on anything that might be wrong. I was not able to tell them that much was wrong because it is things that you don't notice unless your someone who works on cars a lot. I brought the truck in to get started however life happened & I wasn't able to leave it long enough, but the brakes needed work & they wouldn't let me take the truck until they fixed them first because of saftey. To me that showed me they care about me & the ones that I might run into more than weather I have the rest taking care of by them or not. I have talked with them in length & my opinon is that this is an honest place & I will be giving my auto needs to them from now on.Services: Auto engine diagnostic
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August 2023 by Valine Johnson
The Elite team has been a great help. They repaired the leak in my fuel line and found an additional leak in the evap system. My car was repaired quicky, and the team has been very helpful going over all the details about the repair. Great team to work with!Thank you, ELITE AUTOMTIVE TEAM!!!
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August 2023 by SHANNON QUITTER SCHRODE
Got me in last minute for an alignment late afternoon. Fair price and great customer service. Will use these guys again.
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August 2023 by Dave Grinnan
First time using Elite. My regular mechanic is retiring and closing his shop soon. I am in the market for someone I can trust. My first visit with them was a good experience. Very friendly and helpful. I will use them again.Service: Air conditioning
