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February 2024 by Dan Fletcher
A GREAT EXPERIENCE!!! I had a great experience when I needed a rental car. My car was going in the shop and I wanted something similar in size since we have kids and also carpool other kids from school. I was able to go on the website, choose my vehicle, get the pricing, and select from many different locations for pickup. They had the vehicle ready in less than an hour, so I chose the closest location, just 5 miles from home, and picked it up. The pickup process was quick and easy and the agent was friendly and helpful.
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January 2024 by Ally Guljas
Mabinta and Elise have the best customer service and were so helpful! Appreciate all of your help!
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December 2023 by Katy Zimmerman
This team has amazing chemistry; no matter who I talk to--and even in observing other customers' interactions--everyone here is knowledgeable, friendly, patient, and on the same page. Jay, Asst. Manager went above and beyond helping me navigate the intricate insurance/repair shop/rental dance (first time deer-hitter, here) and was a friendly face whenever I went in. From a retail perspective, as the kids say, *it's giving* strong operations and quality service. From a customer perspective, it's giving five stars.The only downside of my experience was the fact that I had to, at some point, return the car. I will miss that Caddy XT4 with my whole heart.
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December 2023 by Aaron Evans
thank you to Mabinta Diagana and the rest of the team for taking out there time to get me in a nice rental aand great customer service with smiles and positive attitudes thanks again!!
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September 2023 by Michaelle Daley
Always great cars, helpful staff if questions or a problem
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July 2023 by El Jefe Guapo
The customer service was great Jay Rayford made sure he called to check up on my services with the car. I was in and out the whole team was outstanding thanks another for the courtesy!
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April 2023 by Margaret McIntosh Neaves (Margo,Maggie, Moe)
Excellent service no waiting time had me in and out with my car ready
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February 2023 by Sharon Schomaker
I had a great experience with Enterprise. The location to pick up my vehicle rental closed at 5:30, I was running late arriving at 5:35. The manager was in his car, ready to pull out. He was very kind to get out of his car, open the doors and help me get my rental car.This allowed me to make the meeting that I had scheduled for 9am in another state. I am very grateful that he went above and beyond to take care of the customer.Thank you so much!
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February 2023 by HOLLY T.
I needed to reserve a rental car, a customer service rep was really patient and helped me with all my information and got me the car I wanted.I was very happy with the overall experience..
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January 2023 by Don Warman
Great customer service and the always go out of their way to meet/ exceed my needs.
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December 2022 by diane 2 Cornett
Zach was very professional and friendly. Answered all my questions. Definitely deserved all 5 stars. Would rent from this location in the future.
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December 2022 by Gary Gunkel
I needed the car on a Monday. They couldn't get to me until Tuesday. I kept the body shop waiting.
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October 2022 by Ujjwal Pandit
Excellent service. I was looking for car with blindspot safety features as that was my only concern when visiting heavy traffic places. They gave me 2019 Toyota CHR. That was the pretty good car, I took it instantly and took to my home. I found out that I cannot use my Android Auto for the navigation, and that was very important for the trip. I was disappointed, but went back and they substitued Toyota with 2020 Hyundai Venue with excellent Android Auto Support. Hate Toyota for not supporting Android Auto natively. The trip was smooth. As an Altima driver, I would have prefered Maxima, but I understand their decision to not risk highly valuable car with underage driver. Enterprise, I will rent again from you in December if I can get Maxima this time.?
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September 2022 by Eric Jennings
The rental agents were very courteous and helpful in securing a nice vehicle. The trip was super comfortable.
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August 2022 by Lindsey Sullivan
100% do not recommend going through them for a vehicle when it’s through your insurance and not personal use. They were able to get me into the same make and model of my personal car but made sure to allow me to purchase the additional insurance not fully understanding the terms.
