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July 2023 by Logan B.
Did delivery from here to a hotel, and it was effortless! Delivery was cheap. Order was exactly right, and what I ordered worked out beautifully. Will order delivery again.
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June 2023 by Tommy M.
can you do zero stars? store is disgusting at this point. the smell of old food, dirty mop water, and whatever people who should be removed. I've lived here and shopped here all my life... today? hearing three young people, while I'm at the cash register, being scanned, brag about how much weed they smoke and how long it last them. atleast wait until I walk away. I leave and it sounded like a gun shot in parking lot , while I'm walking to my car . I've bought buns eaten by mice (dropping still inside the bag) and or expired here also . Why I typically go to walmart in ft wright now . I've gone to this store for probably 43 years. Surprised by how bad it has become. But the store, remodel, and pay your employees to care more.
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April 2023 by Sheila C.
Kroger in Covington Ky. Don't shop at there deli, they say because they just cleaned there slicing machines they don't have to cut meat, you take what they have sliced already or you don't get anything, so guess what I didn't get anything.
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August 2022 by jordan turner
You can't even get fresh lunch meat, it's all prepackaged. I don't want meat that's been laying there for God knows how long. I remember being able to go in and they would cut fresh meats and cheeses but not at this location any longer
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August 2021 by Amber C.
I'm extremely disappointed with the conditions at my local Kroger. I typically bypass this location in favor of a further Kroger (or Aldi), but my small trips to this store made out of convenience have been traumatic... no exaggeration. I visited in May of 2020 and witnessed a mouse run into plain sight. I called and spoke to store management because we were in the height of COVID and I didn't want to discuss face to face. I was advised that the store was working closely with corporate to manage the problem and it was a high priority. On the small trips I made after that I observed frequent puddles of water in the produce and dairy sections. Makeshift doors in the freezer section, and completely filthy floors and trash throughout the store. Yesterday I saw a dead mouse in a trap. I know the goal is to catch the mice but if I can see it, someone else can too who has the power to dispose of it. I'm also disappointed that Kroger has digital coupon prices prominently displayed, but no way for people without digital devices to upload the coupons. Kroger could spring for a kiosk or something to create equity in working class neighborhoods. I also think the buy 5 save $5 sales are discriminatory. One can't take advantage of sale prices if they don't have the money to buy multiple items. I emailed Kroger to express these concerns and my request appeared to fall on deaf ears because I received a generic email response. Kroger has some amazing stores, and some - like this one - that they clearly have given up on. The people of Covington deserve better!!
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March 2021 by Larry H.
Place is a joke. They put in 0 effort . They barely even pick up there phone and when they do they say hello and then hang up... Irritating
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November 2020 by Merccedyz Davidson
The people that shop for instacart should be treated with the same respect as any other customer that walks through that door. Today both your cashier and manager on duty forgot that. And not only did I have to suffer from their lack of care but the customer that didn’t receive their items.
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November 2020 by Tammy Cross-Tekulve
Click list is horrible at this store.
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March 2020 by Randy Perkins
Let me talk too yeah...I'm hoping everybody shares, yes shares our stock....bread,eggs,beer,toilet paper if everybody shares we'll all be winners...... I think a lot of people are overreacting,worried,stressed out, if your gonna catch it there is no test as we speak that'll confirm yes or no..thus being said love thy neighbor, love the deli dudes deli ladies!!!!! I work as a first responder many nights a week and we're not even protected... But yet we go on
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January 2020 by Michelle B.
This isn't my favorite place to go grocery shopping, but when I need to pick up just a few items, it's conveniently located. A few years ago they did a refresh of the store and this definitely made a difference. The store is cleaner and brighter than it was before the refresh. This is a smaller location, so the options are more limited, but they always have the staples when I need to pick up a few ingredients.
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October 2019 by Michelle Gay
Friendly employees,great service
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September 2019 by Anna Bradshaw
I know WHERE everthing is
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August 2019 by Samantha Cox
Love fresh lunch meat and ham salad
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August 2019 by Galexy Chicken
They meatvis very fresh
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July 2019 by Deborah Sizemore
Delicious varieties of meats cheese s plus bakery delectable items ðŸ˜