-
April 2024 by McKenzie Murphy
The restaurant is the best thing going for this place along with the view. The hotel is mediocre at best with terrible customer service. To start there were no towels in our room but since it’s something easily fixed it wasn’t a big deal. The building probably needs a safety check because the ceiling above the balcony had a hole that looked like it was about to fall through. After we left, I accidentally forgot an item in the bathroom of my room and realized the same day and had to call back 4 different times within 3 days to be told they couldn’t find it. I was given the runaround multiple times by someone who wouldn’t even be bothered to take my information to call me back. I was finally told they only keep lost items for 3 days anyway. Well that’s nice and convenient maybe if you would’ve checked the first time I called it could’ve been avoided! I even asked for management and they tried to avoid passing it to someone who probably would’ve actually handled it properly on day 1! Do better!
-
April 2024 by T Bred
It's basically a Motel 6 in the shape of a cupcake.
-
April 2024 by Christina Moore
The worst with Richard Douglas mooreNoteworthy details: This is the place apparently is the spot to take the mistress while ur wife is at work!After all no one will ever know ?❤️❤️❤️
-
April 2024 by Jazz Stealth
Food & drinks: Food is old school and outdated. Serving the same boring food year after year. Creativity and vegetarian options are non-existent.
-
March 2024 by Rod Jackson
It's a fun experience to stay at this
-
March 2024 by Aaron Hanson
Fraud, fraud fraud Well I stayed there almost been a year ago and I only stayed for two nights and they double charged me plus another plus $350.00 my bank account does not lie and I got charged over $1500 when it was supposed to be only Est. $500.00!!! it even shows on their system and the manager told me that I only stayed there two nights and it shows that on your system that I only stayed there two nights this is been going on for over a year. I’ve been trying to get this figured out, and I am being taken advantage of. I live over 1000 Miles away and somebody is trying to pull this on me because I live so far away.I have talk to management twice now and I called them and I’ve even stopped down there to get this figured out and they said oh yes, we will get this figured out nothing has happened. I am very upset. I was actually late on a few bills because of the fact, I would never stay at this hotel again and this is infringing upon my financial situation. I was down there for work and I actually lost money because of the situation. This is not good when they charge me almost $1000 more than I even was supposed to pay this is robbery and I am going to report it if I do not hear back from the higher command upper management, this is getting sickening. I’m not even going to attempt to call them back because I’ve tried three times!!!!!!!!!!!!!!!!!! I would not recommend anyone to this hotel and I would double check your bank account. It shows on my bank account that they double charged me and then added another 350 some dollars onto my bank account. And they even said on the system it shows that I only stayed there for two nights!!!!!This is fraud, scam, etc..
-
March 2024 by Krista Mitchell
The hotel needs to be updated.. It is really old...Wonderful view of the city from the rooms and upstairs there's a restaurant that has a ton of windows.My room had a balcony so that was great cuz I just smoked on the balcony and didn't have to walk outside..There was parking by the hotel or you could Park underground in their parking lot, which is a little freaky...
-
March 2024 by Norah Ireland
Me and my husband were enjoying our time in the hot tub and we saw a used feminine product floating around and so I called the front desk and told them and they just hung up on me and I layer went to the hot tub and it was still there with blood in the pool. The service sucks!
-
March 2024 by ANDY DAN
Very nice late night Amy receptionist, she extremely helpful and big smile, love she show attitude towards
-
March 2024 by dustin holshoe
Ok so 1st of all had a couple issues with our stay but it was corrected, so like I've said many of times I stay in 3-5 hotels a week from northern mi to florida and I see more and more people who just don't care, it makes me so sad to see no one really takes pride in what they do, but this place does and the people do I mean yeah I was a little unhappy at 1st but they are amazing people and did what they could to make things right and now we are more then happy this place is awesome give them a chance they are good people, thanks again!
-
March 2024 by Le Ivy
Very clean. Everything was verified and upgraded from the first floor to the top. I would definitely return. Very much impressive and very helpful.
-
March 2024 by Jeffrey Schneider
I had reservations for the steak house and room. I really enjoyed the steak house on the 18th floor and the view and spinning effect is my favorite. However, it was a totally different experience for my actual stay. They charge $7 additional if you spend the night for parking plus whatever the cost of the room is. I reserved my room a couple days in advance and asked for the highest room possible. I was put on the 5th floor out of 17….. I later explored the pool, found a teenage cockroach on life guard duty, not even a full adult. So there is a nest. The room I stayed in smelled like my grandmas house (old vacuum cleaner smell) it also had 7 lady bugs in random places around the room. Walls were thin. The lamp in the corner had a piece of cardboard stuck in it to hold it in place so it would work, which is a fire hazard. The lamps closest to the beds, one lamp had a broken wall mount. Maybe I was just lucky with all the encounters and I hope not all rooms are like this, but this was my one night experience. I’m not going to stay at the Raddison again.Rooms: Smell like old vacuum cleaner dust, ladybugs everywhere, broken lamps and lamp mounts.Safety: Cardboard stuck in lamp as a temporary fix so the bulb would light and work. Fire hazard.
-
March 2024 by Sharon vanlanen
We dined at the restaurant 18 at the Radisson on January 12th, 2024 for brunch (TWO MONTHS AGO) and they just billed my credit card with ZERO notice. When I called to discuss the situation the woman interrupted me and made it MY fault because I didn't notice the charge was not made on my card and maybe I should have called and paid my bill rather than owning up to their mistake and making an effort to contact people to let them know hey we are about to bill you $150. To which the woman replied they didn't have peoples phone numbers. I would disagree since my phone number was on the reservation. Extremely rude and unprofessional behavior. Would never dine here again.
-
March 2024 by City to Sticks
Great hotel! Rooms are nice, good views and good location restaurant is really cool how it slowly spins for a 360 degree view of covington and Cincinnati but vary extensive, lots of different events even seen a mma fight here
-
March 2024 by Jabari Pritchett
The location and history behind the hotel is nice to hear but upon entering the room, we were met with a terrible experience in the rooms as there was stains on bedsheets, dead bugs in the doorway creating a sense of digust for anyone to really enjoy it. I hope they get it together...
