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June 2025 by John Morrison
I have purchased two refurbished computers, a desktop and a laptop, from Tech Castle. Matt was the technician who advised me each time. I brought an old laptop in on a Friday morning. It turned out to be unreliable, and probably had motherboard.Issues. Having need for a reliable laptop to use the following monday at an out of town conference, Matt and I discussed options. Bottom line, I purchased at a very reasonable price a refurbished laptop. Turn around time to prep the new machine and sync data from my old machine was under three hours on a Friday afternoon. Try finding that kind of service from a big box store. Kudos to Matt and the Tech Castle premise. Their services beat by light years all previous computer services I have used. Thanks Matt and Tech Castle!
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May 2025 by Anthony Goins
Matt & Matt our amazing and great working people help me with anything i have problems with thank you tech support and tech castle !!
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February 2025 by Tom Mueller
These guys did a great job repairing my desktop PC. The service was quick and affordable. Greg did a great job answering my questions and advising me on next steps. I highly recommend them for service and sales.
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February 2025 by Zac Paul
1-Star Review for Tech Castle & Matt
Absolutely terrible experience. I took my PC to Tech Castle for a simple wipe and reinstall of Windows, and Matt assured me he’d diagnose the issue by Wednesday or Thursday. I gave him all the details upfront to make things as easy as possible, even explaining the likely causes of the issue. Thursday comes, and I call around noon for an update—he tells me he hasn’t even looked at it yet but promises to check after lunch and have an answer (and possibly a fix) by closing time.
Five more hours pass. No update. I call again before they close, and Matt just says, “Ahhh man, my bad, I haven’t even looked at it yet.” No urgency, no professionalism—just wasted time. Meanwhile, I had reached out to a few other repair shops earlier in the week, and they actually got back to me, diagnosed the issue quickly over the phone, and one of them had my PC completely fixed in an hour.
I wasted days waiting on Tech Castle, spent gas driving back and forth, and thankfully took my business elsewhere—to a place that values their customers, communicates properly, and fixes simple problems in a reasonable timeframe. I never leave reviews unless they’re well deserved, and unfortunately, this one is. If you need tech repairs, do yourself a favor and go somewhere that actually respects your time.
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January 2025 by Grant Kuether
I brought my PC in and Mathew couldn't have been nicer. I took a long time, but we figured out it was one of the new parts I bought, and they put everything back in the package so I could return the part, and get a new one for them to install. He couldn't have been more apologetic because it was during the holiday season, so everyone had paid for expedited service, so mine took a while. I HIGHLY recommend if you have any computer or tech issues.
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December 2024 by Canaan Berry
Very professional and great customer service, I would recommend to anyone that needs a console repair
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October 2024 by Jennifer Perkins
Friendly staff! Kept store open on a Saturday to answer my son's questions and associate did not seem bothered or in a hurry.
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October 2023 by Google user
These guys are fantastic. They are professional and knowledgeable. I’ve used them to update my older laptop to make it speedier and recently had them migrate my old Apple iMac data to the same windows laptop. When my laptop is finally obsolete, I will be trusting them to sell me a quality replacement.
