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November 2023 by Lauren Nimmo
Absolute disaster. Staff are so unhelpful. The photo center may as well not exist. Wait times are inexplicably long. Just use a different Walgreens or go to the CVS next door
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November 2023 by Paige Honaker
Ordered my seating chart for my wedding as a poster and 2 poster foam board signs. Ordered them Friday 11/10/2023, went today (Sunday, 11/12/2023) to pick up the posters. According to the employees they don’t know how to print posters or post boards. I never got a call telling me they could not do this, as they have called before to let me know they were out of picture paper. The website says they can. They couldn’t transfer the order to another Walgreens, and when I said I really needed them for my wedding they laughed it off as “that sucks”. I will not go to this Walgreens again, even though it is across the street from my home. I will be traveling to any other one except this one.
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November 2023 by A
They don’t know what curbside pickup is apparently. I’ve tried a few times to get curbside pickup and they just never come out after I tell them I’m here.
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September 2023 by Patti Smith
If I could give them 0 starts, I would. Husband was ill and his MD called in a RX for him, before 5 pm. I called and used the worthless automated service to find out when the med would be ready for pick up. It indicated that it "was in process and will be ready for pick up @ 8:30". As his condition was worsening, I called again @ 7:34 to see if it was ready yet. The pharmacy closed @ 7pm. Nice work. It is apparent that 1)the automated service is a piece of garbage and 2) this pharmacy does not care about their patients. Not even a simple phone call to let me know that you were not able to complete 1 prescription in over 2 hours. Will be transferring all of our meds to another pharmacy
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September 2023 by Hannah Jones
The worst pharmacy I’ve ever had to deal with. I keep my prescriptions here because it is directly across the street and so convenient but every interaction I’ve had with a pharmacist is so unpleasant and excruciating that I will gladly drive an extra 10 minutes from now on. While I was trying to explain to Melissa what syringes I needed to take my insulin properly because I had forgotten the actual label I was repeatedly talked to like an idiot and given the worst attitude. There’s zero customer service in this entire building, I hope they can make it a better work environment for these people because something is terribly wrong.
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July 2023 by Aleqse
the store manager allows himself to be rude to customers, I would like the management of the beautiful Walgreens to pay attention to this, since such personnel cast a shadow on the wonderful Walgreens network
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July 2023 by Dave Clephane
Really poor customer satisfaction experience. Went in to get a passport photo, you would think that would be easy. Not so much! For whatever reason the associate took my picture, but then could not find it when the memory card was put on the computer this lasted for about 10 minutes and then I was told to go to another Walgreens, HMMM…
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July 2023 by Aleks US
the store manager allows himself to be rude to customers, I would like the management of the beautiful Walgreens to pay attention to this, since such personnel cast a shadow on the wonderful Walgreens network
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June 2023 by Lauren H
Always have a good experience, Jude up front was awesome! Thanks for the help!
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June 2023 by Lauren E
Always have a good experience, Jude up front was awesome! Thanks for the help!
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May 2023 by Rachael Jeffrey
I put in an order to have photos printed. They were supposed to be completed by 1:05. I went in at 5pm and they weren't even started. When I asked why, the lady said 'I'm busy.' There was literally one other customer in the store ?. I'd say more about the lack of customer service, but I'll let the rest of these one star reviews cover it .
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April 2023 by dudleyeventer
Terrible pharmacy. I was happily at Kroger until they stopped taking my insurance in January and had to go elsewhere. I feel like everyone there hates their jobs and they don’t seem very good at their jobs either. Screwed up my medication tonight and now I have to go back tomorrow to get the rest. Also, medication I picked up has some very serious interactions and luckily I know that from past experience/medical background because the pharmacist didn’t say a word. Every other time I’ve picked up these meds at my previous pharmacy I’ve been warned of this.
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April 2023 by Melanie Eddy
Do not drop a package off here for FedEx, the male associate refused to provide a receipt and said I would receive a text message. After several hours, I still have not received the text.
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January 2023 by Dionna Sexton
Drive thru often closed when it should be open.
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August 2022 by Alicia Poling
Stopped in to buy a home covid test. Cashier (Maureen) was a little rude. Test rang up $23.99. There was a sticker underneath the tests on the shelf (I thought) stating $14.99 and buy a second for 50% off. I understand I probably could have misread this but Maureen basically said I was definitely wrong and wouldn't even check to see what I was talking about, just kept saying that was wrong and they aren't discounted. What if I was right? That's $10 I was just overcharged. At least check! Just rude.