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January 2024 by Rodney “Rod”
Angela is great !! Made filing taxes a breeze ! More understanding and caring than any other tax professional! Block Advisors is the best ! They wave the fees that the other H&R blocks charge , so most definitely recommend Block Advisors instead of just plan old H&R Block.
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May 2023 by Yoel Escobar
I made an appointment for Saturday at 10am, i came but the place was closed.Waited for 10 minutes in case they were late and nothing, they never came.I received an SMS to confirm the appointment the day i made it... not even a phone call to let me know they won't be available.
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March 2023 by John Malloy
Very professional agents and got our taxes done quick.
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May 2022 by Kelsey Burch
I have never posted a negative review of a business online because I’d much rather provide feedback directly to them and have them correct the issue so it doesn’t happen in the future. However, I’ve been unable to do that because I can’t seem to receive a call back. So here we are..Our experience with Block Advisors on Buttermilk has been wildly disappointing.I scheduled an appointment on their website (March 4th at 9AM) for my wife and I to get our taxes filed. When we arrived to our appointment we were informed our “Master Tax Advisor” wasn’t even in the building and was currently at an appointment. I explained that I received a confirmation text from them for this date and time with that person. With no apology offered, the front desk worker told us to leave and to return in an hour when she’d be there. We left, came back an hour later, and were told that they did not have time for an appointment with us due to other appointments. They then let us know that since we had uploaded all our documents online though they should be able to complete our taxes without us returning again. Our “Master Tax Advisor” claimed she would call me around 1PM that day to ask some “due diligence” questions and then everything would be good to go. I did not receive a call for a couple of days from then. Once all the questions were answered, I was informed that the documents would be ready to sign in a couple days and then be sent off.We went in a few days later to sign everything. Once there, the front desk worker began to search for our documents and informed us she couldn’t find them. After a bit of searching she was able to locate them. We signed our portions, paid our fees for their services, confirmed there was nothing else that needed to be done, and left.After about 2 weeks I received a message on the H&R Block website from another woman saying that she had completed our taxes and we needed to review and sign them. I did not see this message for around a week, when I did I was very confused and called the office immediately. The woman who answered told me she would pass the message along to our “Master Tax Advisor” and have her call us back. I received a voicemail from her saying she was unsure why we received that message on the website and everything was fine. I found this to be odd but didn’t think too much into it and let it go (this was 4/12).After almost another week (on 4/18) I decided to check the website to see if there was an ETA on our refund and that’s when I saw that it had just been filed on 4/12 when I received the voicemail ensuring me “everything was fine” with our return. I called the office multiple times that day (4/18) to ask questions and gain some clarity as to why the return hadn’t been filed for almost a month after we signed. I was told that our “Master Tax Advisor” would call us back.It has now been a week since my last call and we’ve received no communication from them. After paying $300 for horrible customer service and no communication, to say that we’re disappointed is an understatement.
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May 2022 by Brett Jensen
Angela has always been first class and is looking out for my best interest when doing my taxes
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April 2022 by Benjamin Collett
Great experience, everyone was happy to help. Cheryl at the front desk was very friendly and helpful.
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March 2022 by Melissa Shepherd
Peggy was very nice and made my son and I feel welcome. She made my tax process very easy by walking me through each step explaining everything as we went.
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March 2022 by Diana Loh
I have been a client for many years but its getting too expensive for me to use Block Advisors
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February 2022 by rj rj
patricia at buttermilk crossings did a great job. just stopped in to ask questions and she took care of me on the spot. tsxes done and sent off
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November 2021 by Elijah Miller
The CPA was excellent, courteous, and professional.
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May 2021 by Betsy Roden
At this office I found the professionalism I have become accustomed to from H&R block.
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May 2021 by Jennifer khalil
We have been going here for years and Angela is the best.
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May 2021 by Rachel Disibio
My associate Angela was very helpful and easy to work with!
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April 2021 by Vaughn Romero
Angela is an excellent tax advisor who helped me with my stock sales.
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April 2021 by Michael Law
great service and timely