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“Brandy has great customer service. She greeted us and answered all questions and concerns we had. She delineated all of our payment options properly as well as insurance coverage. She has great energy considering it was early morning service. We appreciate her and her services.”
“Clean, convenient, safe and reliable! I absolutely love this location! I reserve my unit online and when I got there it was already cleaned out and my lock with key was inside waiting for me! The 5 X 5 was exactly what I needed . The store manager Robert is extremely knowledgeable and helpful and made me feel welcomed and reassured me that he runs a well maintained and safe location for all his customers and our belongings. I look forward to doing business with him.”
“Melanie in the Hebron location was very helpful an the pricing was very affordable an it's also really clean.. I'd advise anyone to use their storage unit before going anywhere else..”
“We are new to this storage facility and very impressed with the loading dock how it's indoors with the cold temperatures. Paul has been amazing to work with!”
“Been using Compass Self Storage for a few years. They have always been helpful and very respectful. They are a great place to use to store your items. We had a climate control unit that never had a single issue. Mark Melson especially is a wonderful person who explained exactly how everything worked with exceptionally detail. If we ever need a storage unit in the future we will be coming back here!!”
“Thank you so much, James, for all of your help. He went above and beyond to assist me and made the entire process smooth and stress-free. His professionalism, patience, and dedication to providing excellent customer service truly stood out. I highly recommend Extra Space Storage, especially if you have the opportunity to work with James. Thank you again for such a positive experience!”
“Devon was absolutely phenomenal. Not only did he solve my storage problem, but he also personally negotiated peace between my family members, fixed my Wi-Fi, and taught my dog how to sit. I came in looking for a storage unit and left with a renewed sense of purpose. If Devon asked me to help him move a couch at 2 a.m., I’d probably say yes.”
“I just reserved a space at the Glenway Ave Location, and your representative has done an outstanding Job, she's very knowledgeable about the business and very nice to talk too your company has a great asset having Chase B working for Cube Smart Storage.
Thank You
James Corbett”
“The employees at Extra Space are impressive. They are extremely helpful and very courteous. The only reason I chose to move to another storage facility was due to the price increases.”
“I like to wait awhile before i give a company a review and after several months I can say Wilder Storage is excellent in facility security, location, cleanliness, spacious layout, ease of entry and exit and especially the friendly professional people. Sam, Lisa and Ashleigh are knowledgeable professionals who are attentive to customers. It’s run like you would hope and expect. Great job!”
“Great experience! We stored our RV here for almost 3 years before moving out of state. Entry and exit is flawless with their app that is very user friendly. Sites are spacious and the facility is clean. Very friendly office staff!”
“markith was super helpful and great! they really make the process as simple as possible! bobby was super nice and helpful as well! i couldn’t remember how to do my lock and he came right up to my unit and showed me how!”
“Great Customer Service. James reached out and checked on my “move in” and made sure everything met expectations. I trailer a 24’ enclosed and the lot has plenty of room to maneuver and move around. Great promotional price!”
“Very easy no hassle storage rental. I like the fact that the units are indoors And there are a lot of security cameras. Also, there are several different sizes. So you can pick what is right for you.”
“This place is so nice. It looks clean and well taken care of as soon as I drive in. Drew is so easy to work with and really easy to understand when he explains the policies. I’m really glad I found this hidden little gem”
“The process to get the unit was quick and relatively. John was very nice and personable. No issues on the customer service aspect of my experience!
A word of caution though, the prices or sales on the units vary by day (at least they did for me), and luckily I was able to get my unit for $62 for 4 months, if paid upfront. Not bad! But then came the extra fees... They charge you a monthly insurance fee (based off of value of items stored), which bumped me up to around $80 a month, plus I had to purchase a lock, plus taxes and an admin fee. Costed a little over $400 for 4 months, which was not what I was expecting. I understand the need for some of these fees, but some things seem a little expensive. My renter's insurance covers everything for a lot less. They also said that I should expect it to jump to the full market price in February, which is around $150, plus the insurance & taxes. Hopefully they'll offer a discount when I renew, because that is NOT possible for me at this point, and will have to find another option.
Otherwise, the value of the promotion is decent, so we'll see how well they keep things up after February.”
“I love my store manager. He is sensitive to people and stern when he sees some things attempting to fall out of order. The store is clean which I love. Couldn't ask for anyone better”
“Stacy was very cordial and helpful in getting us squared away to start out with a rental unit. Calm, relaxing, and friendly atmosphere. Very pleasant experience overall.”
“The manager, Barbara, is very friendly and did what she could to get the cost down.
The units are clean and roomier than they look.
I highly recommend this place.”
“Danny was extremely professional and helpful. Took his time to explain different options and helped us find the unit that best fit our needs. Highly recommend the Latonia branch!”
“Absolutely a bargain compared to Compass Self Storage. My former storage facility rent was more than double for the same same size unit. Bearcat Storage is very clean and professional. Bearcat Storage staff is phenomenal and they went above and beyond to help me rent a unit. Thank you!”
“Bearcat Storage is the best storage facility on the West side of Cincinnati. With climate controlled and well-lit units, our belongings are well cared for. And great security, too!”
“Coming from a filthy competitor to bearcat was nothing less than amazing. Awesome staff and clean well maintained facilities. Last place just raised rent over an additional $100 per month with no warning so I had to go glad I did. You won’t be disappointed trust me.”
“The staff is real friendly. I actually left my door open 1 day, thought I locked it, but I didn't latch it and he called me immediately when he seen it. And I have a bunch of valuables in there, so I'm very pleased with the prices as well.”
“Jason was very friendly and helpful in the office. He showed me several different services available online! It’s very convenient to be able to pay and even rent a new unit without even having to drive to the office at all! Would give 10 stars if possible!!!”
“Basically, a normal company for unloading, I arrived at night, there is a night parking, in the morning I went to the office, she asked me for the appointment number. without a toll-free number, you will not be unloaded and documents will not be accepted, so find out your dispatcher or broker from the appointment number.”
“Colten was very patient and helpful when we walked in for a Uhaul reservation! He made it easy and offered options until we found the one that fit put needs. Fantastic representative!”
“Jessica went above and beyond – couldn’t have asked for better support.
I cannot say enough good things about Store Space at the Cherry Street location in Cincinnati, Ohio. A family member was going through a very difficult time and faced with an overwhelming number of decisions that had to be made quickly. Jessica, the associate who helped us, was absolutely incredible. She was understanding, patient, and supportive every step of the way. Her calm and professional demeanor made all the difference during a stressful situation. Jessica truly went above and beyond, and we are so grateful for the exceptional care and service she provided.
Forever a customer for future storage needs.
Thank you, Jessica!”
“Mini Mall Storage gave me a very welcoming rental experience. Christian showed me a few units, helped me choose the right one, and even cleaned the unit for me before I moved in. She also walked me through how to use my gate code, which made everything simple. The property has great cameras and is very clean. Overall, a smooth and professional experience.”
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“It is always clean. The staff are outstanding. I've been using them to rent u hauls from time to time and storage. Always upfront and honest. They don't treat you like a piece of income.”