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April 2024 by Susie Jang
The Applebee's staff was great! They made our event so special, Easter Bunny's Breakfast AND, special guests, the Cincinnati Ghostbusters! A fundraiser hosted by the Covington Kenton County Kiwanis!
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April 2024 by Nathan Ham
Just to clear up any confusion - car side to go means you sit there for several minutes and then go inside and no one is there to help you and you wait several minutes more. But I can’t complain since this is America and I have more than enough food but I just wanted to leave an honest review.
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April 2024 by Angie Tucker
Understaffed. Took 10 minutes to be seen and seated. Took another 24 minutes to place our food order and 10 more just to get our water. Everything was slow! I was quoted one price for my meal and was charged $5 extra. All I got was I'm sorry. I would have ordered something else for that price. Felt sorry for the two girls working the whole place as we were told other employees called off and the girls were pulling a double. Also food came out at different times. This Crestview Hills KY location has gone downhill and that's sad.
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March 2024 by holly m
Very disappointed in this location. My water had something floating in it so I asked for it to be replaced and it wasn't throughout the entire meal. My partner's salad had to be remade because it was wrong the first time and a table next to us got an appetizer and their mains and a take out order all before we got our food. My wrap was well made and I always like the oriental dressing. That was about the only decent part of the visit. The women's rest room did not even have a dispenser for toilet paper, and no sign or anything. Management shrugged like what am I supposed to do about it after being told.
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March 2024 by Sarah Juterbock
New management. You should check them out. They just took over a few weeks ago. Super friendly food was good too!
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March 2024 by Josh Decker
Applebee's really went
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March 2024 by Nicole C
Decided to try this Applebee's since ours is phenomenal. Bad choice! We walked in a bunch of people still standing waiting to be seated. Decided to squish in and we all waited. No hostess in sight. Was there even a hostess? After 10 minutes of not being acknowledged we decided to go next door to Friday's. Seated right away and our order taken in less than 5 minutes! We won't be back to this Applebee's location.
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February 2024 by Derek Burton
Had a take out order this evening, estimated to be available at 6:40pm. Got there right at that time, and there was not a person to be found throughout the whole restaurant. Waited at the to go area for at least 10 minutes before someone came to help me, telling me they were backed up because only one chef was scheduled. I sat there for another 30 minutes before I received my food, in which the appetizer was cold and the rest of the food was subpar at best. I will avoid this location in the future for sure.
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February 2024 by Lonnie Clark
Stood in line for 20 mins and no one came to check anyone in. Awful service!
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February 2024 by Theresa Engel
Had to wait over an hour for food and there were literally two other tables with people the rest of the place was empty.
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February 2024 by Ayesha Douglas (Chef DD)
Our food wasn't hot enough like it was sitting around waiting, the table was sticky.
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February 2024 by tyshay gladden
Nice friendly food was good hotParking: It's was good
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February 2024 by Brandon
District manager sat at a table and talked to another employee while 7 customers walked out
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January 2024 by Charles Rinaldi
Short staff. One was very slow.Asked for no pickles or onions it came with both.
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January 2024 by timothy ragan
Honestly service wasn't terrible just expected more... server took over 30 minutes to get our order... They were short staffed... But not busy... Food was just okay not bad just nothing to write home about... All in all an average
