“Store was great. I have been to the one in Cincinnati and the one at Florence Mall. But the only complaint was when I got home I had 3 t shirt 1 xl and 2 XXL the but one shirt was darker and and a long sleeve I wanted all to be short sleeves and I said to myself why would a long sleeve be folded with a short sleeve t shirt ? Long story short is the long sleeve was $34.99 and they run up 2 long sleeve shirt and which all supposed been short sleeves because I didn't unfold the t shirt they had a long sleeve with the short sleeves and my husband pay for it because he thought all of them was short sleeve but the 2 short sleeve shirt ? was $27.99 for xl and 2xl but the people run up 34.99 for 2xl twice instead separate. This was June 22 about 11:30”
“I LOVE this Francesca’s location! I always have come here for my needs for clothes and gifts for people. I’m 24 and have been coming here often since I was 16, at least!!
The employees are sweethearts and are beautiful inside and out. The deals for the rewards program are good!
And, above all, the selection here is GREAT! I always stop in here. The clothes options are always stocked (including the clearance) and there’s lots of other products to check out, too, like candles, cosmetics, jewelry, seasonal gifts, and more. I love Francesca’s, especially the location in the Crestview Town Center!”
“User error! I had my outfit shipped to the wrong store! Without hesitation the Crestview Hills staff called the store it was at and offered to just have it shipped to my house! What a perfect customer experience! This is why I will continue to come back again and again. Thank you!!”