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April 2025 by Janette Yerling
Sweet blonde working Saturday morning. Lovely!!! Thanks for your help!!
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April 2025 by chloe eve
The best Francesca’s in the area! The store manager, Macy, is always super friendly and helpful. I will continue to go back here for the wonderful customer service I have received every time !!!
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April 2025 by Lynnette Amann
This is my go to store when I need that perfect outfit for a special occasion! The staff is always so welcoming and eager to help me find exactly what I’m looking for, accessories and all. I leave with a perfect ensemble and a smile on my face every single time!!
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April 2025 by Sheri Burroughs Grimmer
I don’t normally write google reviews but I just can’t say enough great things and felt it is important to share about exceptional service from the beautiful selection, the overall quality of clothing and accessories, to the amazing customer service experience!
I’ve never had a time that I’ve been in this lovely store that I haven’t left saying to myself, they have such a friendly staff who go above and beyond to make sure you leave feeling not just pleased with your purchase but also happy with your service and wanting to come back .
So thank you for having a great team and it shows every single time you step in . Welcoming from the start and continuing excellent customer service and care !
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April 2025 by Stephanie Tomlinson
Such a great store! They always have the cutest clothes and jewelry and sunglasses. Their staff is always helpful and makes great suggestions too.
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April 2025 by haley s
So you may notice the picture is a little dark… My friend and I were trying to look for a dress and the cashier said we had 5 minutes and then her system wouldn’t let her ring us out which was perfectly fine. I was changing back into my clothes to leave when she turned the lights off on me and another customer and told us “I’m sorry but you guys need to leave” and the other customer replied with “okay, but you didn’t have to turn the lights off on us while changing” and the cashier replied with “I don’t give a damn” then argued with another customer and said “bye Felicia” at this point my friend and I were heading out and didn’t say anything to the cashier but she had locked the doors on all of us?? Now keep in mind they close at 8pm and I took the photo at 8pm which I get can be annoying, I work in customer service as well but they would’ve fired me for acting this way. She was very very rude to all of us
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June 2022 by Julie Heyob
I got a skirt, shirt, and hair clip for 100 dollars. That is outrageous. The single clip alone was 18 dollars!
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June 2022 by N A
They’re always super organized in here which I love and I will give them credit for, but the prices are ridiculous, the clothes fit kinda oddly and I have heard this from many other people as well. The customer service is good.The lack of trendy clothes and the way they fit as well as the pricing is what deters me from coming in.
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December 2020 by Aaron N.
My wife was in this store on Tuesday afternoon looking for Christmas gifts, as well as clothes for herself when she encountered a VERY RUDE associate who was demeaning to her. My wife asked for assistance in finding a different size for her and the worker responded with "we dont make sizes that big here". That is completely and utterly disgusting for anyone to say to someone, let alone a potential customer. We will both be sure to never come back to this boutique again. You might want to provide some customer service training to your employees, as well as hiring good people.
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August 2019 by Lindsay Everman
Love this place! Its a little snug to move around inside with the remodel when there are a couple people. But the products are always varied and cute!
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August 2019 by Laurenchristine
never greeted and employees always cursing or gossiping on sales floor... definitely not receiving the Francescas promise at this location!
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May 2019 by Lauren DeJonckheere
never greeted and employees always cursing or gossiping on sales floor... definitely not receiving the Francescas promise at this location!
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January 2019 by Lindsay Brumley
Love this place! Its a little snug to move around inside with the remodel when there are a couple people. But the products are always varied and cute!
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January 2019 by Patricia Carr
Quaint, unique, pricey, but have good sales..geared toward petites and willowy women.. not very much for the curvy, voluptuous goddess types ..boho, feminine styles...an array of jewelry and gifts...friendly sweet personel..
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August 2018 by Elizabeth Findley
Beautiful Salon with extremely helpful staff. They donated $150 worth of haircuts to single moms that are struggling at the Madonna House of Northern Kentucky. Fantastic Community Partners!
