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September 2025 by Tonya Sandlin
Always gotten the best glasses, contacts , and treatment here
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September 2025 by Megan Smith
Amazing service!
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September 2025 by jon evans
Lorie gave exceptional customer service and made the whole process enjoyable and easy!
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September 2025 by gretchen606
The customer service at this store has always been excellent. Adam has been very kind and helpful. Our vision insurance is tricky, but Adam spends the extra time to figure it out and make it work for our family. Thanks for taking care of us.
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August 2025 by bryan deatherage
everyone was nice and polite made the experience joyful
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August 2025 by lmb
LensCrafters is overpriced for what you get. After you are told the price of your glasses it is recommended for you to take out the insurance. Not everyone can afford to add another $50 to the cost of glasses. I’ll continue to go with online sites where you get more bang for the buck.
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July 2025 by Fatima Gordon
Lens Crafters at Crestview was amazing!!! The staff were super friendly, no pressure to buy anytime and I felt super comfortable. The doctor and staff that did my eye exam were amazing. I’ve found my new go to. They really made me feel good especially after how my day was going.
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July 2025 by Aaron Sonder
Sarah is the best ask for Sarah she works until close except for today she only works until 6pm, NOT 7pm (close)
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July 2025 by Professor Moody
Incredible friendly and smart staff. I accidentally broke my glasses and they were able to not just get me new glasses but also fix my old ones enough to be useable, definitely beyond helpful people.
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June 2025 by Crystal McDaniel
Leslie is wonderful explain things to me and even me know for when I pick up my glasses to make sure that I get familiar with the progressive lens that I'm getting that I've never had before. I give 10 stars just for Leslie
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June 2025 by Hannah More
I went to this LensCrafters yesterday to get new lenses and new glasses/sunglasses frames. Lorie did such an amazing job helping me pick out frames that worked well with my large prescription. Lorie was so personable and helpful! I’d highly recommend Lorie and this location to anyone!
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May 2025 by Anthony Mattone
Every time I come into this location I know I am going to have the best experience! These folks know their products and are more than happy to help you find the right frames. It’s clear that they care about both the brand and the customer experience. I’ve come in multiple times for frames and lenses, and always have found quick turn around times and helpful staff. I will continue to come to this location and make my eyewear purchases with them. Thanks LenCrafters Crestview Hills!
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May 2025 by Grant
Lorie was very helpful
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May 2025 by Wendy Vega
LensCrafters,Crestview Hills —Nikki took her time to correctly fit me with a new pair of glasses. The store was busy yet she provided individualized attention to discuss lens options and payment solutions. Chris, the manager was also very kind and knowledgeable.
I highly recommend them
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May 2025 by Doug McElwain
Friendly and helpful, good customer service.