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October 2023 by LOLA VOLA23
Wonderful mechanics. Always quick. Fair prices.
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September 2023 by Eric O'Neal
They did a great job mounting my new tires and were very careful with her.
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August 2023 by Damien Contois
Quick and friendly staff. Was in and out for oil change and tire rotation in under an hour. Great customer service as well!
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August 2023 by John J.
Steve and his team are always fair, knowledgeable and reasonable. I've been taking vehicles there for many years. I trust their opinion. They don't try to fix what doesn't need to be fixed. My dealer shop wanted to fix something that was very expensive. Eventually we did have to do the service, but it was over three years later. I appreciate that about them.
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April 2023 by Lori Sallade
DISSAPOINTING. 2 years ago, brake system caput on van, added oil draining right back out. So after a lot of research trying to find what I hoped would become regular mechanic in this area to use, had it towed to Certified. Unfortunately not a simple hose issue but the whole brake line needed replacing. On top of that they added a ton of other costs for calipers, rotors, brakes etc. Said I definately needed all to safely drive. They questioned whether I would want put that much money back into it. Then it seemed like they didn't even want to work on it. On recommendation of one of tow truck drivers then had it towed to Coric Auto. Brake line replacement good deal cheaper, they told me did not need the calipers etc. Maybe cost third of what had been told would need to spend on it at Certified. Coric seemed to feel that as engine still good and solid, worth repairing and not ready for the metal heap yet. So 2 years later, just now finally having to replace the rotors and pads on front, calipers still ok. Van not a daily driver, but has done what I needed it to for camping, paddling and towing just fine these past 2 years with no other issues. Glad I got the second opinion on it and found a mechanic I can trust, although clear across town. My dismissive dealings at Certified had been with the younger Stephen.Service: Brakes
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February 2023 by Malorie White
Always top notch service and honest business people.
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January 2023 by Mike Parsons
Top notch Service! They are honest and dependable. They always make time, even if they are busy to get me back on the road.
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September 2022 by Irin B
I took my Vehicle in for an Transmission fluid exchanged issue that was dismissed by another mechanic.(Steve & Steven ) was straight forward on cost and quality of the parts that he used. There’s nothing more important than honesty and integrity in the auto service industry and Steve owned it. Instead of writing my car off because it was too old to fix (2005 Honda Civic) he was understanding of the value of keeping an older car working. It was a pleasure doing business and getting to know him! He would also make an excellent podcast on the history of Oldham county.
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June 2022 by matt b
My son noticed his brakes were making weird noises. He had it looked at by a local shop and was told he needed new brakes, rotors and such. The whole braking system needed replacing and would cost over $1000 dollars! I told him to take the car to certified. He tells me that Certified says that the brakes are just fine and there arent any parts that need replacing. Apparently some rust from a pan or something was causing the squeak when braking. It was an easy fix so certified charged us nothing. How many mechanics are that honest? Not many.
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April 2022 by Laura Morriss
It is not often that you find an auto repair shop that is worthy of trust, but Certified has earned mine. Steve and Steven have taken very good care of our vehicles. They always provide an upfront fair estimate of the work that is needed and will also tell you if that work can wait or if it needs immediate attention due to safety.Thank you for providing excellent service! ?
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January 2022 by Helen Cox-Whitehead
Great customer service and srvicee techs are knowledgeable and helpful. Prices are fair.
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December 2021 by Beverly Haines Koontz
Great group of guys. Very pleased with the service. But even more..a couple of small issues were found and they were explained to me in a way my non-mechanic brain understands, and without being condescending. Fully recommend this crew!
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December 2021 by Rach Gangloff
Had an oil change yesterday, my first visit! It was great! Quick, efficient service. They let me know of a possible issue but didn't pressure me on anything. Very kind to my kiddos, engaged them in conversation. I'll be coming here from now on! Guys weren't too bad on the eyes, either!
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September 2021 by Paul Hughes
Horrible place. Unethical owner.
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March 2021 by Bill F
I used certified for years but in the end could not continue with them due to declining service over some time. the final straw was the $30 oil change that ended up costing me ~$600.The mechanic stripped out the oil pan plug on my Honda Odyssey by over-torquing it, then refused to repair their mistake. They blamed it on Honda and Charged me full rate for the repair ~$600 (mostly labor charge due to the time required for the repair). Instead of addressing this issue professionally they stuck me with paying for their mistake.