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November 2025 by JM Hunt
My husband and I were traveling through Kentucky when we realized we had an issue with our tire. We stopped at Ken Towery’s and found that the issue was much more serious. They took our car in quickly and at a reasonable price. We were back on the road in no time. We appreciate them working with us with such quick turnaround, obvious knowledge, and overall professionalism.
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November 2025 by Donna Freeman
The manager was kind and honest. This was the first time I was notified when my oil change was completed
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November 2025 by Sherri Preston
Joshua Hargis was very friendly and helpful. My husband and I were there for new tires for our SUV and Joshua was very attentive, we will be to Ken Towery's
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October 2025 by Paul Thorpe
This was exceptional service from start to finish. Not only did they save me money, my car is back in tip-top shape and the crew in the shop were great people.
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October 2025 by Tina Jordan
I would usually give 5 stars but this is the second time I have had my oil changed and my oil sensor of my car was not reset and I did not get a sticker with my next oil change. I even reported my complaints with this last change and was told it would be taken care of…..
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October 2025 by Jonathan Wilson
Excellent, fast service. Cared more about my car's safety while driving it than anything. I highly recommend them. I'll be going back.
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October 2025 by Chuck Bentley
Excellent service, found tires for me and changed same day
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October 2025 by Cindy Mulvihill
Went in for a scheduled oil change which was done in a timely manner. Staff communicated with me and were nice as well as professional. The lobby, waiting room and restroom were clean. I especially liked the new waiting room chairs and Halloween decorations!
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October 2025 by Renee Davis
They got me in and changed my tires the day I called. Staff are always nice.
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September 2025 by Anita Price
This Ken Towery did an Excellent Jiob in Customer Service and Attention to detail. Made me,as a Customer feel Special. In and out in a short time. Very Friendly and effective. I would give these Guys a rating of 5 Stars‼️‼️🎈🎈
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September 2025 by Judy Todd
I have recently bought and had 4 new tires put on my 2014 Malibu and went back today fir shocks, bushings and can't remember what else. They told me it would take 2 hours and they were right on time. Bruce that works there is amazing. Excellent service. I highly recommend them to anyone. Will definitely go back for all my car needs that they can handle. Great employees! Honest people.
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August 2025 by Kenneth Sallee
1st time there. Really good service. Went back for tires on my rv. Bruce is the best no matter how complicated I was making it for him. Highly recommend this one do to bruce
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July 2025 by Angie Couch
Accommodating and they do a great job
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July 2025 by Retired Book Nerd
Great service and friendly people. I will use this place again!
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June 2025 by William St Lawrence (Bill)
I've pulled into Ken towers on terrible road because I knew from a previous visit there that I had a foreign object in the sidewall of one of my tires. They're not allowed to make repairs to attire that has problems in the sidewall since that is the weakest part of the tire. So I left and put the old fix a flat in it waiting to get more wear out of the tire since the truck only has 22,000 mi on it it's a model 2019 GMC Sierra SLE. When I bought it it was absolutely in perfect condition. I have been looking for used vehicle like this in a truck for over a year. I was on there a lot looking at their inventory of used vehicles from trade-ins when I learned that there was a 2019 that had just been dropped by previous customer who came in to trade that truck and get a brand new one. I went back the next day and bought that truck. It had 7,450 mi original on it. The tires probably still had somewhere around 40% wear left, which made me think a better hang on to these tires as long as I can save some money which I did and was able to hang on to it with the aid of Fix-A-Flat. Then I ran to a problem with the tire pressure system. I found out that the sensor is in the valve stem which is in the stem of the tire and they have individual batteries that run down over a certain amount of time. When you realize that your truck was born in 2019 those batteries have been kicking along for a while. So I bit the bullet and bought four Cooper tires brand new with the understanding that they were going to be able to replace the TPS sensors when they replace the tires which would kill two birds with one stone. After I've been driving it for some time the tire pressure system alerted me that I had a malfunction of some kind still. It showed the left front tire reading at 30 psi and the other three had no reading at all. And they were done with the job the service manager advised me that they only have to replace three sensors that the other one still had at least 40 to 50% battery life left and I wouldn't have to worry about it for some time. That sounded great to me and I left expecting the TPS to work as advertised. It did not so I will need to return to see what else can be done. I expect they will have to use some kind of OBD checker to reset the entire system I hope I'm accurate on that assumption so I don't have to go back to the dealer and go through all this again. I'd already found out that the dealer's cost per sensor, was approximately 130 dollars each. Plus diagnostic time and installation. So as you can see I was happy that they were telling me that they could take care of the entire problem themselves and that I should leave with a perfectly working tire pressure system. I will follow up with my outcome and post it after my second visit I'm hoping for a positive outcome because the automobile business is fickle at best! I know this because I worked and fixed operations of several dealerships in Lexington and nicholasville Kentucky for over 17 years. See, all this was really in my wheelhouse. More to follow...
