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April 2024 by Jon McKinney
Missing several items from my order. Donuts, multiple sauces that I paid extra for, garlic cheese sticks.Pizza had the wrong ingredients. Had ham when I selected no ham, didn’t have jalapenos when I selected jalapeños.Both orders of wings had almost zero sauce.Tried to call the store over ten times but no one answered.Only people I was ever able to talk to were not at the store and completely useless and kept transferring me the store which as I said would not answer.I paid for delivery but still had to drive to the store because my order was wrong.While I was up there two door dashers were there because their orders were wrong. Two addition people were in there because their orders were wrong.The girl that was working the register said sorry employees keep calling in and we are short staffed. (Same story every time)If Pizza Hut only has enough people to take peoples money but not provide the service, then Close the doors and stop pretending you can provide services.There are too many other places that understand how a business functions. Danville Pizza Hut is a disgrace
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April 2024 by Lisa Dickson
I did not go to the store, I ordered home delivery. I did call the restaurant to make sure that my order went through because the confirmation text I received was not allowing me to view. The whereabouts of the driver gave me a morning time delivery that was already delivered. I. was so very happy when I opened the box. I would rather have my pizza little underdone, then overdone then I can heat it up in the air fryer. I have not had the pan pizza since I was a teenager in high school and I have to say that memory and that taste came back to me. Thank you, Pizza Hut for still being on top of your game
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April 2024 by Ms.Harley Gamer72
I went inside to order carryout and it's been a while since I had been inside this particular Pizza Hut location. And wow! Had it ever changed? They have the entire area or room where the salad bar/buffet was, completely closed off and I was told that it would not be reopened again. The fountain drink dispenser had a handwritten sign on it stating that it was out of order PERMANENTLY. However, the pizza was great the service was excellent and they were so friendly! Especially Joy. So I would have given 5 stars ,but due to the disarray of the dining area and the loss of a refillable foundation drink, I gave 4 stars. Yet still I would highly recommend this place, based on service and food.Parking: There's always plenty of places near the door to park.
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April 2024 by Daniel Brauwerman
They need more people in the store. Other wise food was good
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March 2024 by A S
I always do carry out or delivery but the food is always correct and hot. The staff is always very friendly as well. One of the better Pizza Huts I’ve been to in my experience.
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February 2024 by Lou Cypher
Great pizza. My only concern is the time. And service. I place an order for delivery. They kept adding more time to the delivery time. Saying they were having trouble finding a driver or dasher. After over an hour they said the order had to be cancelled due to the fact they were closed. There was plenty of time to let me know they'd probably have to cancel. I didn't get the message till after they closed. Paid for the thing. They said they'd put the money back on my card but I'm not sure if they did yet.
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January 2024 by ash y
Went out of town to get Pizza Hut and waited patiently just for it to be gooey and undercooked. All of the other times I’ve went to Pizza Hut the pizza was good. Let it cool down and was still doughy. Wasn’t even cut right. Don’t understand. Very unsatisfied.
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January 2024 by William Miller
They need lots of repairs
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December 2023 by Kendall Clinton
Pizza Hut in Danville, KYThis was my first (and only) trip to this Pizza Hut. I like to write a nice review when I have a good restaurant experience, but this was anything but. After ordering 24 Buffalo wings and some fries online - for $32 - I pulled up to the drive through window to get my order. I sat there for 3-4 minutes before anybody even came to check on me. I paid, got a bag of food and drove home… where I discovered they’d given me an order of 12 honey bbq wings. Called Pizza Hut. Phone rang 20 times and nobody answered, so back in the car. Back to Pizza Hut. Park to go inside and get orders straitened out and see that the building is closed. Drive through only. I have to wait behind 2 other cars for 6-7 minutes. When the car in front of me gets to the window, I can tell they are handed the wrong pizza, which is then exchanged. I see a pattern here. When I pulled up to the window the same person waits on me - with a confused look on their face - then says “did I give you the wrong wings?” Luckily my order was still sitting there. I take it all home, warm it up in the oven (the fries are cold by now) and - after wasting 30 minutes of my time - I eat the only order of food I’ll ever have from this Pizza Hut. My advice - check your order very carefully before pulling away from the drive through window!
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December 2023 by Kendall C.
Pizza Hut in Danville, KYThis was my first (and only) trip to this Pizza Hut. I like to write a nice review when I have a good restaurant experience, but this was anything but. After ordering 24 Buffalo wings and some fries online - for $32 - I pulled up to the drive through window to get my order. I sat there for 3-4 minutes before anybody even came to check on me. I paid, got a bag of food and drove home... where I discovered they'd given me an order of 12 honey bbq wings. Called Pizza Hut. Phone rang 20 times and nobody answered, so back in the car. Back to Pizza Hut. Park to go inside and get orders straitened out and see that the building is closed. Drive through only. I have to wait behind 2 other cars for 6-7 minutes. When the car in front of me gets to the window, I can tell they are handed the wrong pizza, which is then exchanged. I see a pattern here. When I pulled up to the window the same person waits on me - with a confused look on their face - then says "did I give you the wrong wings?" Luckily my order was still sitting there. I take it all home, warm it up in the oven (the fries are cold by now) and - after wasting 30 minutes of my time - I eat the only order of food I'll ever have from this Pizza Hut. My advice - check your order very carefully before pulling away from the drive through window!
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October 2023 by Matthew Horton
You guys see how great that new guy there is.
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October 2023 by kurt m.
I got fooled by a pop up ad. even by Kentucky standards this place is a dump. pizza hut melts!!! a lunch time treat for feeling bad the rest of the day.
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October 2023 by Mariela Sanchez
They closed about 30 minutes when they were supposed to still be open. I tried calling and they hung up on me. Disappointed.
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September 2023 by barbi maupin
The pizza hut in Danville KY needs to get someone who speaks and understands English. I called trying to place an order and went thru 3 different people with 3 different language accents. Smdh they still couldn't get it right. I was so aggravated I said screw it and went to Domino's (the person there spoke and understood English). Took my order without an issue .
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September 2023 by Russell Justice
Recently visited the restaurant and decided to dine in.The tables all had leftover trash on them and the restrooms were so nasty!Fountain drink machine was permanently out of order . Probably gonna be my last time eating there.This was September 2023.
