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April 2024 by Dennis Wheeler
Purchased a Whirlpool Refrigerator, great price and worked with me to have a quick delivery. Knowledgeable and kind Staff.
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December 2023 by Aaron Matthews
Excellent store. Exemplary service. Ordered and bought washer, dryer, refrigerators, and freezers for my new home. Carl and his team handled the logistics, order, delivery, and installation all before I moved into the home. Turnkey service!
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May 2022 by Brytt Parker
Do not use for home repairs! It’s a complete scam!!!!! They have refused to refund me after I asked to cancel a repair order for $588.87!!! I have called, emailed, chatted on their website, etc!
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April 2022 by Pat Goodlett
I bought a freezer about the 22 of march they have been hear 3 times and it still not fix called the store to talk to someone they are blocking my calls I’m not happy
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February 2022 by Cynthia Griffith
Personal Help, is Appreciated, Wonderful Owner, Can't say enough!!!
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January 2022 by Richard Adams
Nice friendly store treat you with respect
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November 2021 by Tim Lane
My mom and dad purchased a Kenmore refrigerator here. The refrigerator quit working although the freezer still works. It was only a few months out of warranty. My mom and dad understood that they would be responsible for repairs. Sears home repair had a service person come out who basically just opened the door and said it would cost $600-$800 to fix. They conveniently had a warranty service that cost $600 that would also cover this repair. So mom and dad started paying on the warranty. $49/month. 3 months later, still no part for their refrigerator, they get a call and Sears home care says they will be unable to fix the refrigerator!! They still have sent them a bill of $523, but said they would just be responsible for the repair person visit??!! If this store had tried to help them some, I am sure they would have just bought another one (obviously a different brand). A phone call from this store to the customer repair service to investigate themselves would have helped. Our family has spent a lot of money at this store over the years but after their experience we will be moving our business elsewhere!! Buyer beware, their extended warranty and services are terrible!!
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October 2021 by Herb Snowden
Thought it was really nice, great personal service. Bought a really nice whirlpool electric stove with double oven. Very happy with it, for a very reasonable price.
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October 2021 by Patty Bradshaw
Great people. Always helpful only place to shop for appliances and tools. My family's favorite store.
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September 2021 by Deborah Gill
Customer service was great. Very knowledgeable customer service reps. Absolutely love my Kenmore
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September 2021 by Jeff Bradshaw
Miss Betty is and always helpful to my wife and i.we always have a great experience there.
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May 2021 by Ronnie Murphy
Service with a smile an part's I needed in stock
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May 2021 by Hccc2010 Curt
Bought a mower and I love it
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February 2021 by Matthew Clay
Modern digital torque wrench similar craftsman took it back to replace it because it broke and they say they don’t wanna replace it I’ll just start going to Lowe’s there a lot better than that place anyways they don’t even back up there Warranty’s
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February 2021 by Angelaand Stephen Bryant
Huge shout out to Sears of Danville! We bought this beauty yesterday and they delivered it today. We attempted to buy from Lowes and actually found a scratch and dent model. Lowes refused to deliver even after I offered to pay a delivery fee. Stephen and I didn't have our truck so they said they would only hold the scratch and dent model for 30 minutes to an hour after purchase telling us they aren't a warehouse. We live in Crab Orchard and I had a Dr appointment that was an