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October 2023 by Tina Brewster
Storage rentals of America is the best place to go for storage units needs. There climate control. Very clean and nice. The gratitude of the employees are lovely there very nice people they will help you with anything you may need. I recommend storage rentals of America to anyone. Thanks to the ladies at the Danville location there very nice polite and helpful.
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October 2023 by Amanda Eshleman
Was able to get my storage unit easily on a Sunday after staffed hours. Storage unit area was well kept, but there needs to be better markings for the numbers on the units. Mine did not have a number on it and none in the next 5 beside it so I kinda guessed it was mine due to the only one with a green tag.
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October 2023 by betty boop
I really appreciated the kind interactions I had with the Property Manager Shelley on several occasions while I was moving from out of state. She answered all my questions, she was friendly and helpful. She helped make the experience of moving a little easier.
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October 2023 by Dianna M.
Alice was so sweet and extremely helpful; she answered all of my questions with a smile. The process of renting a unit was quick and painless.
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September 2023 by Lisa McKenna
Shelly was fantastic! I wasn’t sure what size I needed, without hesitation she says “ well we will look at both sizes for you”. She explained everything very well. She is so pleasant and happy to talk to. Customer Service was Superb!!
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September 2023 by Shannon Doyle
We had the HARDEST time trying to get them to answer thier damn phones since we are in CA and we can't physically see the property we need questions answered. We get the call center and we get 4 different answers to our questions and when we do finally get someone at this location (Shelly) she gets tired of being on the phone and HANGS UP! We were not being rude or inconsiderate over the phone just slightly frustrated at the multiple answers and wanted a straight answer from the horses mouth. Guess another storage facility will get my 1k a month.
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August 2023 by Chasity Epperly
Shelly and Alice were very helpful and answered all my questions. I couldn’t find my unit and they went out of their way to show me where it was! Great people, great company!
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August 2023 by Jonathan Miller
Signed up online, was given a gate code and then show up and gate code doesn’t work. After calling customer service I was then informed online doesn’t work because the property manager requires a ID before giving a gate code. But a gate code was given. Which none of this was stated online from what I can see. Now I have to wait another day after spending $150 on a uhaul and $41 on the storage unit.
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August 2023 by Maggie Myers
Shelly was a huge help when we were trying to determine what size unit we need, also answered all of our questions. She was knowledgeable and friendly.
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August 2023 by Chris Bihary
Great service, nice people, and beautiful facility! I wanted to check out different units and was able to do so with ease. In and out in 15 minutes!
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July 2023 by Marc Williams
We were able to move into our climate-controlled rental space in no time due to the proficiency of the host. Since that 1st day we have moved our belongings into the space ans are quite confident that they will be safe, secure, and just how we left them.
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July 2023 by Andrea Abrams
The attendant was very helpful in assisting me with my broken storage unit lock. She was efficient, friendly and very professional.
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June 2023 by Jaymi Maul
Shelly is AMAZING! Sooo helpful when my Centre student left both locker keys at home 7 hours away! Kim was awesome to help us with a solution and Shelly was a blessing! I will rent with this company EVERY summer we need a unit!
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June 2023 by Susan Kelmanson
Gloria was so efficient, clearly spoken and extremely helpful. She answered all my questions in a timely manner and was very thorough. Thank you for making the process easy and quick.
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June 2023 by Jeremy Messerschmidt
Customer service is outstanding. I was greeted with a smile and helped as soon as I walked up to the door. There was an issue when my wife attempted to do an online move in, but all of the information was found under her name and I was taken care if quickly and shown my units right away in order to start my loading process. Paperwork was simple and easy, and was Eben given (not had to pay for) a lock with colored ring tabs with labels to ensure differentiation between both my units. I would recommend this location for anyone looking for storage in the Danville area.Thank youSemper FiJeremy MesserschmidtMSgt / USMCRetired
