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November 2023 by Dwiffle Smorf
Went in. Got a phone. Didn't work, very well. Took it back. Then find out the manager was stealing. I couldn't get any info, from T-Mobile, so called Danville police. Just trying to watch out, for myself. DID NOT file a report. But, they swear I did, and I'm banned. Watch yourself, around this new manager, also. And his boss can't even call, or write back. I've got their service back, but sure can't go in there, if there's something I need. Sorry Bud, you lost out, on a sale. And I'm gonna do my best, to get your wrong fixed. Your customer service sucks.
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October 2023 by Doc Chambers
The nicest most patient people you could hope to meet when struggling with your account and getting a new phone.
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September 2023 by bob brannon
Chris was Wonderfulsetup my Internet- took it home, plugged it in and All worked10 stars !!!!!
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July 2023 by Richard Carter
Don’t do business here. Inexperienced, lack of knowledge, and unprofessional. Can’t tell the truth.
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April 2023 by Stephanie Boyd
Amber King Carman went above and beyond with her customer service she deserves a raise! I won’t go to anyone but her when it comes to any phone service she is awesome and will help you regardless if she isn’t clocked in and that is great customer service ???
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February 2023 by Amber Jones
Was told one thing on the phone amd something entirely different in store. Employees had no idea what they were doing either.
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February 2023 by Brittney Goldade
Their phone number doesn't even work, why have a number if you can't even call to speak to anyone?
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December 2022 by Steven Myers
Wrong hours posted. Opens 11Closed on Sundays.
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September 2022 by Don Meredith
service was great
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July 2022 by Greg Smyers
Incompetence breeds incompetence. Avoid this brand at all cost.
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April 2022 by Siddy Mae
Catherine was amazing she took her time and got everything taken care! It was worth the hour drive! Give this girl a raise.
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March 2022 by TheReal2Clutch
Honestly the best experience I've ever had with a phone company, TMobile is incredible! Ask for Mickey, He's incredibly friendly and willing to do whatever it takes to help you out. Mickey is the real deal!
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August 2021 by Jessica Goins
The retail manager Jennifer was absolutely AMAZING!! She helped us get everything set up in a timely manner and Metro refused to release my iPhone to T-Mobile. It was a whole mess. She stayed calm not aggravated and provided amazing customer service! After we tried numerous things to get my phone unlocked with metro stating it was unlocked and ready to go it still didn’t work. So she helped us find a phone we could afford and waived the activation fee because I had already paid to have my phone activated and it wasn’t working!Overall she provided outstanding customer service! I would recommend this store specially to anyone because of Jennifer! We are so grateful that we were able to be helped by someone who was so patient and knew exactly how to do their job!Thank you Jennifer!- Jessica & Bobby Goins!
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November 2020 by Christopher Szczotka
it smells kind of moldy and funky right now and the teller has some kind of attitude towards costumers
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September 2020 by Matthew Reams
Amazing Sprint store with some of the best people to help you. Jennifer and Dakota are very friendly and go out of their way to set up your phone and get you the best deal.
