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March 2023 by Rita Whiteker
I've had nothing but great service with Cricket. Very helpful staff is a plus for me definitely.
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October 2022 by Christie Kraczek
The staff is very helpful and very knowledgeable when it comes to what they sell. Very friendly.
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September 2022 by S. M Miller
Other than their service which is not bad. I won't say anything bad about the customer service inside the store. But what I will say is this when cricket offers you something for free you expect to get it. Guess what? Did not get something that they offered for free for new customers. I got my HBO Max big deal, nothing really on it anyway, but when they offer you a Sam's card with a one-year subscription you expect that you're going to get it correct? No, it has been 4 months now and we have never ever and I mean ever seen a Sam's card. I called there 611 number they said that they would send me a code and that in 7 days from that day I would get another code and I could take it in to Sam's to get my card well guess what? Never got that one either. Went back into the store said something to them and they said oh we have nothing to do with that. Okay you may not have anything to do with it but when you advertise something you expect to get it. And I wanted to get my payment reduced due to me being unemployed guess what again they said they couldn't help me but yet they advertise it that they can. Beware of cricket that's all I got to say.
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September 2022 by Kathy Wainscott
I came into store not computer sassy and calob rocked it for me .i haven't had such good customer service in forever.thanks cricket for such a awsome team .
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August 2022 by Rose Sinning
Caleb was AMAZING! Super Helpful with switching us from another carrier under challenging circumstances. Keep him!
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July 2022 by Jewell Cummins
Heather was very helpful with upgrading my device and transfer all my information from my old phone.
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April 2022 by Missy Mary
Heather was very helpful with helping me upgrading my phone to the moto g power. Great deal with the case and screen protector. Also transferring my information over. Will always come to cricket wireless.
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April 2022 by Tim Sullender
Heather was very helpful and getting my phone back update
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February 2022 by Luther Teagarden
Heather was very helpful with my husband and I upgrade. Made sure our stuff wasn't lost. Very happy with both our g play phones.
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February 2022 by may lou
Drying location01/29/2022Upgrade a Samsung phoneHeather was helpfulThank you ?
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January 2022 by James Gosney
The best phone provider, keep up the good work
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January 2022 by Rae Armstrong
Heather is very helpful with the acp program and setting up my service. Definitely recommend her.
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January 2022 by Terry Helton
Heather was very helpful for the 3g non volt upgradt
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January 2022 by Ronnie Thomas
Switched back to cricket.Thanks Heather for all your help.Now I've got my hpo Max for free and my membership to Sam's club free.Wish I would have never left thanks again.
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January 2022 by Jeff Bricken
Staff was friendly and knowledgeable but very small inventory.