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March 2024 by Deborah Fulmer
I went to great clips today to get a haircut. I looked for Kelly that normally always cuts my hair & she wasn’t there today so I had to settle for a different lady. I specifically showed this lady a picture of how I always get my haircut done & she didn’t even remotely get my haircut like the picture showed, I told her about it & all’s she could say is “ oh I’m sorry “. There was another lady that has cut my hair bfor there at the dry ridge ky location & she is another lady that has cut my hair bfor & still didn’t cut my hair right at all. My hair looks beyond horrible looking & like I said I specifically told this lady exactly how I wanted my hair cut but totally ignored anything I had said. I will not get my haircut done by anybody else but Kelly. I think I deserve compensation for the horrible haircut & it’s beyond sad that the ladies did not listen to me or even go by the picture I showed. Now does my hair look anything like what the picture shows on top of the picture I posted, hell no.
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February 2024 by Jody Basye
She was excellent and really great to talk with. ???
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November 2023 by Beverly Christine
Never go back was an 85 minute wait while checking in they had my name up on the screen and I said I was from my son Christopher and as they were switching my name to my sons name and they took it down somebody else checked in online they told me I had to wait even though I was already checked in very disappointed. The one woman yelled at my daughters when they were looking at the toys they were being loud, but they weren’t opening anything nothing was cracked. The package was barely touched. They were just looking and the lady yelled at them instead of talking to them like normal human beings. It’s probably like one of the worst services I’ve had in a long time.
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November 2023 by CASTLEMAAANbrandTV 1
Always great place to get trimmed.
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October 2023 by Anastasia Whitt
Came here twice. First time was great! This time absolutely not. First the stylist claimed she couldn't cut my oldest hair because he "has lice" I assured her he didn't that unfortunately it was just some fleas. I didn't realize he has some in his hair obviously or I wouldn't have taken him so she refused. She herself thoroughly looked over my other son and gave the okay for her stylist to start on his. She gets almost all of the back of his hair cut and then she finds a flea in his hair and refuses to finish. I am still currently sitting here because my bf is getting his haircut as well. I was telling my son (who wants to keep his hair how it is) that we will go elsewhere and get it finished. I then thought I heard the same stylist say to another customer under her breath (and don't come back huh? ) with a chuckle. She's was rude when she thought she found bugs and she's been rude since. I will not be coming back. It is absolutely ridiculous and very unprofessional to start his hair and then refuse it. If I knew she wouldn't have let him get his hair finished I wouldn't have ever let them cut.Service: Kids' cuts
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September 2023 by Celia Santos Clark
Appointment made however when you arrive another guest somehow on the schedule before you?
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July 2023 by Jeffery Epperson
I liked the lady that cut my hair I just wish she listened a little better. I wanted to leave my hair long on the top and short on the sides. But somehow that means cutting all my hair off then asking me is that too long on the top then telling me they have a haircut guarantee if they miss anything. But they obviously can't put your hair back on your head.
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July 2023 by star
Was visiting from out of town and stopped in. I was taken right away. Sheila did a great job - outstanding customer service!Service: Haircut
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May 2023 by Alexis Wright
Rude people. Definitely won’t go there.
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May 2023 by Debbie
My stylist was great. I received the best haircut I have had in a long time. My hair looks great, lays well and styles easily. Wish I would have gotten her name. Would love for her to cut my hair again.Service: Haircut
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March 2023 by Audra Mundy
Got in right away. My stylist was super friendly and did a great job on my haircut. Will be going back
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February 2023 by Darlene Carter
Trim my hair & layer was done in 8 minutes. Not regular girl that does it.Wont make that mistake again
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October 2022 by Katie Rose
I walked in this establishment and was seen almost instantly. Sheala gave me a refreshing hair cut to bring my layers back to life, and was just so pleasant to talk to the entire time. I was nervous to try a new stylist but I’m glad I did. I will definitely be coming back!Service: Haircut
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October 2022 by Wendy & Charlie Parsels
My husband had Kelli and I had Sheala. Both did a fantastic job! We were just passing thru, but if we lived here we sure would become regulars!Service: Haircut
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July 2022 by Geri Roberts
Did a great job on my grandson's hair. He was very pleased.