H&R Block, particularly the Dry Ridge KY office, is praised for its exceptional customer service and expertise. Clients commend the staff, especially a representative named Rebecca, for their helpfulness and ability to communicate effectively. Many customers have experienced significant refunds and appreciate the thorough assistance provided, especially during busy tax seasons. Despite some concerns about the rising costs of services, clients feel the quality justifies the fees, with a long history of positive experiences noted. The office is recognized for its friendly atmosphere and commitment to ensuring a smooth tax preparation process. Overall, H&R Block is recommended for anyone seeking reliable tax services and maximum refunds.
My husband and I do our taces with Rebecca at the Dry Ridge KY office and to say shes awesome is the understatement of the year. Our state tax return was cut in half and in the middle of a busy tax she took the time to help us dispute it. We just heard they are sending us the rest. Rebecca should teach a master class in... read full comment
February 2024
Rebecca Thornberry is the reason I go to H&R. She is very good at what she does and she talks to me like I am a person.
February 2023
I have been 10+ years with HR block and never a problem. The fees are high and although worth it, I am not sure I will be able to afford it in the future. The cost of everything has gone up so the working class pays more for it.... my resources are limited big time. But if you can afford it, I recommend it.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
