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November 2023 by Ashley Ellsworth
I worked with Chris over the phone and by text. He was very helpful and knowledgeable about the vehicle I was purchasing. He helped me get pre approved over the phone before I drove over an hour to see this vehicle! We will definitely be back to buy our next vehicle from him and Piles Chevrolet!!
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October 2023 by Liv Heister
Dan Walston, aka "Dan the Man", and I became best friends while shopping for my first car. He devoted his uninterrupted attention to my family and I during our time at the dealership and was patient, kind, and transparent throughout the whole buying process. It was my first time ever shopping for a car, and he set the bar very high for any experience I may have at other dealerships in the future. Dan encouraged me to test drive as many vehicles as I'd like, but wasn't surprised when I fell in love with a Tacoma... just as he did with his own a few months prior. He was honest, patient, funny, and made a lasting impact on my family and I during this new experience for us. My parents even said that our time at Piles Chevrolet was the best experience they've ever had at a car dealership, and are eager to use Piles for their next car purchase. I am SO thrilled with my new truck and I'm so thankful I chose this dealership! Dan IS the man... and my new "Tacoma buddy"!
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October 2023 by Linda Justice
We have dealt with Chris Lawrence for our past 3 purchases. The 2019 Equinox was for our daughter. Chris treated our daughter just like his own. When he handed her the keys he was telling her to be safe, not to drive fast. He is what customer service is about. He is always available and willing to go above and beyond for his customers. He is the BEST.
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October 2023 by Destiny Harrison
I really appreciate the professionalism I've experienced over the last two days. I will be sure not to recommend this dealership to anyone. No updates unless I call. Never spoke with the actual sales rep who was assigned to me, Joseph. Was told by “Scotty” who is supposedly a supervisor I would get a text so I could provide info about a possible trade in. Never received that. Complete waste of time and energy. If you're not interested in helping someone make a purchase just say that next time. Very disappointing experience.
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September 2023 by Portia Phillips
Very happy with my purchase, a 2020 Dodge Ram, staff were very helpful & friendly. My salesperson was Dan W. Answered my questions quickly and efficiently, if unsure of answer was not at all hesitant to speak with sales manager Randy who was extremely helpful! I would recommend Piles dealership to anyone and will continue to support this business!!
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August 2023 by April Epperson
Chris made the entire purchasing experience very smooth and enjoyable! I appreciated his candor and professionalism, and his knowledge of the vehicles as well. This is the place to go if you want a friendly and easy vehicle buying experience!
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August 2023 by Susan Sauter
I liked the way the dealership was customer-oriented as opposed to sales-oriented. The dealer (Dan Walston) was professional and patient, and he listened to what I said about the kind of car I wanted. He found me just the right car with all the features I wanted within my price range. He made the buying process easy and accommodated all my requests about financing. I would highly recommend Dan and Piles to anyone looking for a car.
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August 2023 by Kevin Fitch
Couldn't have been a better car buying experience! Betty was absolutely wonderful! Quick and painless and they took care of all of my needs. 10 out of 10 do recommend.
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August 2023 by Bobbi Jo Robinson
We bought our 2012 f350 and the process was quick and easy. Joseph and the finance manager( I cannot remember his name he did all our paperwork) were awesome ..we definantley will be return customers. Mark and Bobbi Robinson
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July 2023 by Douglas Mutsch
Dan our Salesman was great. We finally got our schedules together since another client decided to come in an hour late. They worked it out gave me decent money on my trade in. And I’m driving home a Dodge Ram truck. It funny that I bought a Ram from a Chevy dealer. Dodge/Ram dealerships didn’t have any vehicles priced to sell. In fact they didn’t have many vehicles at all. Many dealers out there don’t even clean the used cars before you drive them. Piles cars were clean and didn’t smell. Check them out!
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July 2023 by John Davis
Bill Sharp in my opinion is the best in the business. I have purchased my last 2 trucks from him and have no plans to go anywhere else. Great personality and he doesn' t try to push things. I simply told him what I could do, he got with Randy and they made it happen to the best of their ability. Great team players and that is what I look for when making a big purchase. Thank you
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June 2023 by jason oskins
I dropped my car off on Sunday night. A guy called said they would have it in the shop in the next day or two. I called Thursday, no one returned my call. I called Friday no one returned my call. My son in law went up there Friday afternoon and talked to the guy he said it would be in the shop that day and I’d know something in the morning. Saturday came still no call and the car hadn’t moved. I had to drive an hour and drive the car home and fix it myself. I got a call on the next Wednesday saying they couldn’t find the car and I said yeah it home and fixed. No way people can got 1.5 weeks with out a car. If your that far out the least a dealership can do is let people know. Not returning phone calls is unacceptable
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June 2023 by Bethany Muncy
Smooth transaction without being pushed into vehicles we weren’t happy with. Left with a vehicle we love and went for! Betty & Randy made it super quick and easy for us to get in and out with a vehicle and trade in.
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April 2023 by Perry Johnston
Chris and Randy to us were personable people from the start. Talked about our families and careers! We were able to make a deal on a Gladiator and the rest is History! Great place to purchase a vehicle?
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April 2023 by Karen Brown
My husband and I searched and searched for weeks for an SUV type of vehicle, and we FIANALLY found our perfect vehicle at Piles. Chris was our sales guy, and he was wonderful! Not pushy, not rude, just very helpful! The transition went very smoothly, and before you know it, we drove off the lot with our dream car. Thank you, Piles for all of your help and making my husband one happy man! We will definitely buy our next vehicle here. ?