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May 2024 by John Brady
Great work , timely response. Definitely a great recommendation here !
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April 2024 by Faye Dones
This review is for Absolute Overhead Door 121 Nicholas St. Elizabethtown Ky. Alex and Will were the installers. We couldn’t be more pleased with the finished product. They installed a16 x7 garage door. These guys were prompt, polite and Professional. We will definitely recommend them to friends and family.
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December 2023 by Kira McCormick
Freddy was professional, informative and friendly. He checked everything out and told me the options available. He replaced the springs in a promot manner.
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December 2023 by Melody Dunkleman
They fried my board on my garage and want to charge us $750.+ to fix their mistake.
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September 2022 by Kristi Hanlon
Issac did an awesome job today very friendly and helpful offering additional services he thought we would be interested in.
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September 2022 by Larry A Smith
Logan and Nathan did a wonderful job. Both were very professional and courteous. I will recommend your company to others.
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September 2022 by Brad King
Isaac Smoot. Great experience with a quote with many options.
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August 2022 by Talal Mohd
Issac Smoot was the tech that came out to give my employer a FREE quote to fix his Garage door, he was extremely polite and courteous, He conducted himself with professionalism and was explained in detail the issues and how to fix them. He not only quoted the best products but gave several different options for my employer to review. GREAT SERVICE!!!! DEFINATE GOLD STAR TECH YOU ALL HAVE!!!!
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August 2022 by Vida Murray
Outstanding service by Josh. I asked whether there was a coupon available and was told that there was one for $50. Once applied, my total was $ 700. Extremely disappointed when I discovered five or six days later that a local competing company is and was offering the same product for $435, installed. After the fact, I asked whether Absolute price matched and was told that it did if brought to its attention before the service was done. My overall impression is that this company is extremely pricey. If I had been more diligent, I could have received the same product and services for a third less. I will make sure that I comparison shop in the future because I can not afford to pay 50 percent more for what I deem the same service, particularly when the competitor has a good rating. I will use this company again, but will get estimates from others so I can be sure I am not overpaying. My score has been downwardly adjusted to take into account my dismay at feeling I was overcharged; however, I feel that Josh's service was excellent.
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August 2022 by Ahmad Mohiuddin
Issac Smoot was the tech that came out to give my employer a FREE quote to fix his Garage door, he was extremely polite and courteous, He conducted himself with professionalism and was explained in detail the issues and how to fix them. He not only quoted the best products but gave several different options for my employer to review. GREAT SERVICE!!!! DEFINATE GOLD STAR TECH YOU ALL HAVE!!!!
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March 2022 by Dale Jakita Keehn
We had to have our garage door replaced because of wind damage. Elijah came out and preform his duty at a quite efficient manor. Had our garage door installed and working within 2 1/ 2 or less. We would highly recommend Absolute Overhead Door Service to replace your garage door. And would also recommend Elijah to be your installer!
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February 2022 by Robert Gottshall
Aaron Gore came here today to check out our newly installed, high end Carrier System. He was very knowledgeable of the system and answered all of my questions. He wore his booties in the house even though they were not necessary. He checked out the unit I the crawl space and confirmed that all was good. You have a great employee in Aaron!
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January 2022 by Melissa Barnett
Our garage door opener wouldn't work after replacing the battery. I called Absolute to get help. I explained what the problem was and they sent a technician out the next day. I was told it would be a free estimate and they would take a look at the remote. If we needed a new remote, they start at $55. The technician was on time. He was very professional and nice. He simply needed to reprogram the remote after I changed the battery. About a 5 minute process. I signed the paperwork for the work order then was told it would be $75! I let him know that I was told it was a free estimate. He didn't say anything so I paid him and contacted the office after he left. I was told they charge $75 to program a remote. Never did the office or the technician say it would cost anything to do that. After explaining that I was originally told it was going to be a free estimate the lady said she would look into and make sure that who ever told me that knows that is incorrect. Come to find out, they could have walked me through this over the phone. Had I known the cost, I would not have agreed to having them send a technician. They never offered a refund. Just wish they would have told me there was a service fee instead of saying it was a free estimate. Not good for business to mislead customers. Other than that it was good service.
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January 2022 by Kim Reynolds
Absolute was great to work with and Jacob Higgins was an excellent technician to install our new garage door system. We called in a Saturday morning and by Saturday night we had a new and working system. We would absolutely call absolute Services again.
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October 2021 by Pat Bibbey
Our technician Issac came today to install our new door today. He was on time and did great work getting the old door out and the new door installed. He patiently answered our questions and made sure we were satisfied with his work before he left. We are very pleased with the look and operations of the new door. Thank you Issac!
