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February 2024 by Timothy Hagan
Love this place but they moved on me
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January 2024 by Chad Doogs
Prices are a little higher than big box stores but, the little extra is worth not deal with all the B.S. that comes with other spots. Also this the only place to find specialty hardware that I have found in elizabethtown.
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October 2023 by Mail
Wow! I just went to L*wes and H*me D*pot to have my leaf blower and chainsaws serviced and repaired (The crux of my business) the people at the competitors were super ignorant and couldn't help. Ace in E-Town seemed super busy but the manager Jeff went above and beyond to get me fixed up FAST and out the door Lickety split, now my equipment is running like new and I'm not gonna lose my biggest client this year. The kids are definitely gonna have an awesome Halloween! Thank You ACE! & Thank YOU Mr. Hardin. FIVE STARS!!!!! YEAH BABY!!!!
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September 2023 by Dave Marti
They give a military discount.
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August 2023 by Tua Maui
Worst service ever!!! DO NOT I REPEAT DO NOT GET KEYS MADE HERE!! Employees are not trained for an equipment and doesn't have communication skills to do the service!!! They give you the run around! We've bought the fob key and was told it takes a few days to come in which cost $264 and that was it. Then when it came in they told us they needed the vehicle to program it which they didn't tell us when we bought the fob. So I got it towed there. So we get there ready for them to program the key to the vehicle they told us they didn't know how to program the key. So I wasted money to get it towed and my time! If you need your key made call Anvil Locksmith cause he got it done right and it was less in the price and time for him to program the key. THANK YOU ANVIL LOCKSMITH FOR MY KEY!! HR please train your employees with the new equipment b4 servicing here in Elizabethtown KY
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July 2023 by Victor Lee
I will tell you right now, the employees are so friendly and helpful. They let you look around for a bit before offering you help. They don't pressure you like a lot of store's. I hate walking into a store and immediately they start on you. Not Ace. These people are professional.
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May 2023 by JaySerf
Needed a Gas refill and got fast service.
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May 2023 by Ross Corbett
Great customer service from Red.
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May 2023 by James Geisel
Typical high prices, usually have what I need. The biggest problem is experience, my wife and I make 6 figures and just want to find what we need, pay and leave. The employees watch you like a hawk like your a thief and constantly ask what you need instead of letting you figure it out. There is difference between being helpful and being like "best buy ask you over and over" while they literally watch you shop. I get in this area there are some seedy people, but this needs to be toned down. I will not be back due to the experience, not because of the prices. Really lacks the small town feel I have always known Ace for.
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May 2023 by Glenn Crabtree
It's so nice to have hometown stores the folks here are super nice thanks
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May 2023 by The Silver Millennial
Typical high prices, usually have what I need. The biggest problem is experience, my wife and I make 6 figures and just want to find what we need, pay and leave. The employees watch you like a hawk like your a thief and constantly ask what you need instead of letting you figure it out. There is difference between being helpful and being like "best buy ask you over and over" while they literally watch you shop. I get in this area there are some seedy people, but this needs to be toned down. I will not be back due to the experience, not because of the prices. Really lacks the small town feel I have always known Ace for.
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February 2023 by David Miller
Love shopping here because it’s not a massive store and the staff are absolutely great. The store managers are particularly helpful and friendly. Highly recommended Ace Hardware.
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December 2022 by James Jackson
As soon as I walk in the door I'm made to feel welcomed and I am always immediately asked if I need help. The employees are all extremely nice and eager to give you a great experience. The selection is quite extensive for a smaller hardware store and now they even sell ammo.
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December 2022 by Lakeshia Moore
The store was neat and clean and clearly products were easy to locate however the customer service needs improvement. Not completely rude just more customer friendly.
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December 2022 by Richard Brady
Friendly staff that knows their store and the products they sale!
