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October 2023 by Patrick Schultz
Enjoyed working with Jose, everyone was very helpful and professional. Couple issues cropped up that they took care of for me, very happy overall.
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February 2023 by M W
Nice. But they didn't have what I was looking for. They promised to call me about a vehicle that was coming in. But they never did. Perhaps they were upset I wouldn't settle for what they recommended that was on the lot.The cars were over priced
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February 2023 by Meagan R.
I spoke to a Travis there last week he told me after running my credit FOUR separate times that if I came up with 5 HUNDRED dollars he could get me into something that day. I go back in today with double or triple that and after 45 minutes "waiting on the bank" and being ignored most of that time while the guy dealing with me made other calls to other clients while I sat in the lobby. The man contacting the bank called his name 3 times then had to get up and get him and remind him I believe Aaron was his name I was still there. Only to be told Id need 5 THOUSAND dollars a week after being told 500 at a place advertising sales for no down payments. I left in tears
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August 2022 by Autumn Langstrom
DO NOT put your phone number into any part of the pre approval screening. I only did step one then never submitted, I’ve been bombarded with phone calls and text messages ever since. Even if I didn’t already purchase a vehicle from somewhere else, I would NEVER purchase here just because of the extreme pushy behavior their sales team has. If you have to harass people this much to make a sale, that’s a red flag in its self.
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July 2022 by David Sherman
I would highly recommend you not work with this company. The sales person Lyndon lied to me repeatedly after knowing the drive for us was 2 hours. When we arrived instead of telling me on the phone the car I was looking at needed repairs, he let me drive 2+ hours and told me in person. They are not honest look elsewhere.
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May 2022 by Kevin Pilletere
Great location. Not pushy sales guys, laid back, reliable and informative. Ray, Darrin, Carl,Tim...everyone was personable and approachable. I wanted a specific vehicle and Ray stayed on top of it. Called be back and hooked it up. I definitely recommend!!
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January 2022 by Dylan TheGremlin Andersen
love my experience here if you do go here ask for Steven super layed back and definitely can find what you need/want helped me get out of my gas eater aka mustang and get me into a really nice 2019 kia optima might I add I went there for days trying to figure out exactly what I wanted and he never gave up and we narrowed it down to that car its amazing on gas and looks awesome
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October 2021 by katie Miller
Not my favorite dealership. Very pushy. And I called before I drove over hour and half to look at car to make sure it was still there. They said yes it'll be here and will save it until I'm there. When I got there nobody knew what car I was talking about, could barely get anyone to help me and then they said they sent it to auction. Then tried to sell me a car 4000 more than my budget and way more than car I came to look at. And acted like they were doing me a huge favor. The car I bought was terrible investment. And Gary Brown was very pushy for me to get it and it wasn't an enjoyable experience for me. Wouldn't recommend Big M to anyone. When you walk through the door all they see is dollar signs instead of a human.
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September 2021 by Samantha Price
Braden is one of the best car salesman I have ever dealt with. He was very professional and easy to work with. Probably the best customer service I have ever had. He even called me after the deal was done to make sure I was happy and if I had any other questions. Darren, the finance manager, is also top notch! Highly recommend!
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September 2021 by JodySam Price
Braden is one of the best car salesman I have ever dealt with. He was very professional and easy to work with. Probably the best customer service I have ever had. He even called me after the deal was done to make sure I was happy and if I had any other questions. Darren, the finance manager, is also top notch! Highly recommend!
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August 2021 by Sarah Little
Traded in a car and got something way better suited for our family. Process was way easier then we expected Matt and Darren got everything taken care of. Shout out to the whole team for doing an exceptional job!!!! Will defiantly be back!
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June 2021 by Heather Foust
Braden worked to get us the payment we could afford. Nice and friendly service
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June 2021 by Amanda Slone
Mike Restivo did an awesome job at helping me pick out and secure my Chevy Equinox. Very knowledgeable and made the process quick and painless! Definitely recommend!
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June 2021 by Marie Pruitt
I worked with Braden price he was very friendly and professional! The atmosphere in general was amazing felt like family and not any regular dealership I have had a lot of bad experiences with people just judging you off your looks and not actually wanting to help me . Every where else turned me down and Darren the financial manager was very up front and honest and wanted what was going to be best for me and my son and literally was a genius with numbers and kept me right in my price range ! I will always do business with these wonderful people! Again thanks BigM for all you did for me I’m so grateful there are still good honest people in the world !
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May 2021 by Madison LaShane Woosley
The guys at BIG M were more than excellent to me. We had a series of unfortunate events unfold after purchasing a car from them, & they did everything in their power to make the situation right, even though it was completely out of their control. They TRULY care about their customers & show so much integrity! I have absolutely no complaints on the car buying process, everything was very smooth.
