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March 2024 by quasiem isaac
Decent staff. Seems to fix issues well when I took my 2013 Ford f-150, but way over priced.
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March 2024 by Silas Wiater
Great experience at Big-O. They were very friendly and efficient. The wait was expected so it was all good. Good value on tires as well
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March 2024 by Katherine Faith
Fast, great prices, and convenient.
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January 2024 by Valerie Hampton
I was traveling through ETown and got a flat tire. It was near closing at Big O Tires and the technicians serviced my vehicle and got me back on the road.All staff were AWESOME and very professional.This was a great experience. Thank you all so much!
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January 2024 by Kenneth McKinney
Very friendly and helpful service. Decent prices and honest.
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January 2024 by Carlie Higdon
Wonderful people to deal with
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December 2023 by Derek Daugherty
Awesome service. Friendly ppl
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December 2023 by Jason “C-n-J's Roofing” Shafer
I’ve been going there for years. The front desk lied and charged me for tires parts that was not needed blaming that for a poor alignment job that I took down there four times and is still messed up!
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December 2023 by Jessa Scott
Went in to have new tires put on and came out with two broken wheel studs, one on each side in the front. They never took responsibility for their techs cross threading them and breaking them off. Blamed my fiancé for it and said that we would have to pay $400 out of our pockets to have it fixed. We understand things happen but where is the accountability? Very disappointed and angry.
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December 2023 by Jai Plott
Donovan was a very big help with all my vehicles! Holly was wonderful with her customer service skills!
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October 2023 by Larry Brady
Great facility, kind smiling folks, helpful, and they have many ways of financing literally anyone with tires and other items regardless of credit…Connie is amazing
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August 2023 by Cheryl Watkins
My husband goes to the Big O’s Elizabethtown location for all of his vehicle services and highly recommended them. I recently had new tires and a leveling kit put on my vehicle and the service was top notch all around, from everyone at the front desk to the gentleman doing the work in the shop. I want to give a big shoutout to Austin and Chris for their hard work getting my vehicle perfect! Austin does amazing work if you’re looking for a level or a lift! I highly recommend!
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August 2023 by Jesse Morris
Went in for a tire which was well priced. I knew my drivers side lower ball joint was bad so I asked them to check the front end to get a quote on repairs. They told me both UPPER ball joints and my tie rods need to be replaced. My tie rods are fine and my only real problem was the lower driver side ball joint. Had I not known before hand they would have charged me $$1108 to fix something that is not even the problem which would have inevitably caused more repair bills. Go here for tires nothing else. They are either not honest or they are not competent mechanics.
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August 2023 by Julius P.
Went in for a oil change and alignment.Had a appointment yet 2 hours later in still waiting. I saw my car parked out front and asked if they were done with it. He told me the alignment still wasn't done bc the machine was broke.When we're you going to tell me the alignment couldn't get done. They just had me sitting there.I will go some where else in the future.....I still need my alignment.
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August 2023 by Amanda Partenheimer
Arrived at 8:30 for my 9 am appointment dropped off my car for a brake inspection. Associate said he would call me when they were done. After 2 hours had no response and returned. My car was parked in the same place I had left it. They had not even got to it yet. Took them only 15 minutes to even check them and they told me what was wrong with the brakes. Received a text message at 1:30 that they were done! Friendly yes, punctual no. Was cheaper than brakes for less down the street.
