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January 2024 by Barbara Rathbun
This store has amazing service. They are so helpful and friendly. Andre and Toby go above and beyond to help their customers.
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December 2023 by Max Korfhage (Maxypaxfilms)
I've been with cricket for almost a decade and they won't stop turning off my auto pay and making me pay extra every month to turn it back on with the fees and won't tell me why it keeps happening I always get treated like I'm not even a customer when I call and they always want me to go in the store and my local branch is very unhelpful
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July 2023 by Caitlin Myers Jennings
Amazing customer service. Set-up 2 new phone lines in less than 30 minutes. Super staff and we are THRILLED with our month phone plan cost.
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July 2023 by Michael Aumiller
Easy in and out to pay my bill
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May 2023 by samantha Phillips
Got my husband a new phone a couple months ago because his phone screen was cracked they've messed it up so badly that now that I need a new phone I cannot get one. They put the new phone on the wrong number then trying to correct it they gave him a new SIM card gave me his old SIM card and my phone is has not worked properly since I got his old SIM card
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February 2023 by Jessica King
Kedwin decided to take out the trash 30 minutes before the store closed. He stayed gone for 25 minutes while his only coworker took care of all of us.
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February 2023 by Tammy McAtee
Took my friend that's blind here for a upgrade and it's been a nightmare trying to get her phone on talkback it talks so fast you barely know what it's saying and use to only use 2 fingers to scroll up and now it's 3 just crazy
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November 2022 by Rodney Tarrence
I had a question about a phone as a gift for a close family friend that has their service. Both Muneeb and Grayson were both very helpful. They told me the process and all the information I would need to do this as a gift. I’m not a Cricket customer but the customer service experience was spot on and I appreciate their assistance. Definitely impressed by the level of customer service I received.
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October 2022 by Tisha Sadler
Great customer service. Highly recommend E town Cricket. Very friendly and professional. Made my experience fun and easy. Thank you
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September 2022 by Sherri Fink
Had to wait a bit. Maybe store should get some other help on Saturdays.Lilly was very helpful once we got to the front of the line.
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April 2022 by Denise Zoeller
The staff is very helpful and nice. I get the best deals from Cricket.
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February 2022 by patel sunil
Very bed service they never pick up my phone
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December 2021 by Tia Miller
I’m only giving 4 stars because I believe they need a public restroom if it’s going to take 4 hours to get a phone. Some people have medical conditions preventing them from holding their urine for long periods of time. At least offer a bathroom if a customer is in there for longer than 2 hours. I expressed how bad I needed to use the bathroom and not one of employees offered me one. It’s sad that most places refuse people to use their restroom. I ended up urinating on myself in public. No one should have to beg to use to restroom. It’s inhumane.
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November 2021 by Female Deputy10
Lexi is amazing at her job. Since switching to cricket from Metro pcs. My bill has stayed low for my family. Metro's bill kept going up.
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September 2021 by Shelly Simpson
We had to leave because another customer was getting help that was taking a lot of time. We were impressed at the attention that this customer received but we couldn't stay and decided to come back at another time.
