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March 2024 by Penny Smith
Matt Farmer did a tow for me today and it was a unique situation. He went above and beyond and exceeded my expectations. Highly recommend him and Doug’s Towing! A+!
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January 2024 by jstiggs2002
These guys are really good. Me and my uncle broke down near Etown. Called everybody else and they had the best prices. Thought our alternater was messed up but it turned out to be a belt. They could've easily taken advantage but they didn't. Did a really good job on my uncle's car and got it done in a really good time. Plus talking with them, they're really good people. They get two thumbs up from me. If you break down anywhere near Etown (they service a whole lot more area than Etown by the way) give these guys a call. I'm telling you, you won't be disappointed.
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January 2024 by Cluria A.
Nice nd easy to deal with
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December 2023 by Austin Kerr
They are terrible. Messed my car up while I was inside working and didn’t bother to let me know until I walked out after 10hr shift. Blue oval battery plant.
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November 2023 by Jerry Mcmichen
My tow truck driver was great very friendly and did a great job. Would highly recommend Doug’s doing.
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October 2023 by Andrew Chambers
One star is one too many. I was quoted $1,000 for a tow, so I stopped searching around because it was the best price I could find. About a week later when it came time to actually tell the vehicle, they wanted almost $400 more than the original price. Take your business elsewhere to somewhere more honest, Doug's towing is a shady business.EDIT:It seems that you have left out some pretty important information. After the first call was denied, I sorted things out with AAA and arranged for the member on the account to be there for the tow, which AAA, AND Doug's towing, ACCEPTED."Frank" (from Doug's towing) then proceeded to tell me that for this service call, AAA had labeled the vehicle a "Class A RV" , therefore the price of the tow would now be an extra ~$350 out of pocket more for me than the original deal Frank and I had made a week prior. This was the new price INCLUDING the AAA benefits.I asked Frank if he could stick to our original deal. He refused, and replied that he was not given dimensions of the vehicle during our first call. I gave him very specific measurements of the vehicle during the first phone call.I went with CTS towing, and had a very honest and professional business experience with them.I understand that you want to defend your business, but just be honest. You're only proving my point.
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October 2023 by Quinton Taylor
Guy from Doug’s came and got my jeep yesterday through AAA in Grayson county. Wish I could remember his name. Coolest dude ever. I may break down more often so we can hang out. I also figured out why it’s a jeep thing and no one else understands.Service: Car towing
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October 2023 by Michael Butler
Had to call about 9 pm on a Sunday night. Friendly and helpful dispatch lady named Kim got us took care of. Highly recommend
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June 2023 by Timothy P.
they declined my AAA service call AFTER calling to confirm my need and location. I waited 2 hours (estimated wait time). when they didn't show I called the dispatch lady back and instead of just letting me know they didn't want to take on the call, the dispatch lady lied and said that I was "out of their service area."
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May 2023 by Tiffany Rabon
Justin was very quick and awesome today. When he arrived to pick up my car he jumped right into getting the job done. If I ever need any vehicles towed again, he will be the guy I ask for!Service: Car towing
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May 2023 by Tina Blakey
Within an hour of my call to dispatch, my car was loaded and towed to my destination. Very professional and courteous service. I highly recommend.
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May 2023 by Tyra M.
amazing service compared to the other drivers I had in the past with AAA. Justin was very helpful & professional.
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May 2023 by J. Anthony
Justin was great! Showed up with the rollback to tow my dad's truck after a blowout. He asked what questions he needed and jumped right into it. Took good care of rigging and pulling the truck up onto the bed and did the same on the off-load. This was a AAA service call, but I would not hesitate to use them if I'm needing service outside of the AAA network. Best experience I've ever had with a towing/roadside service like that.Service: Car towing
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April 2023 by Maddy Rae
Very scammy asked the tow driver to meet at my house he insisted on meeting at a gas station n then waited 5 minutes for me before he left and impounded my car very rude too told me to ‘shush’ while asking a question as he shoved his finger in my face and pretended like he didn’t see me when I first enter the store I had to yell over 3 times before he decided to come to the front and I was over charged for my vehicle being towed barely 5 miles. If you can I’d call another tow company this one’s definitely only worried about getting car in there lot .Service: Car towing
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April 2023 by CnBlear2015 Lear
We got our 26 foot uhaul stuck in the mud moving.. Doug's came out after calling AAA they were there In a matter of minutes evaluated the situation and pulled our truck out in about 30 minutes. both guys were very experienced friendly and professional they made a hopless situation better.i would highly recommend them to anyone with any service needs. Thank you again Doug's.
