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March 2024 by Jessica Osborne
If I could give them negative stars, I would. They are so rude, every single time I call. I’ve wanted to eat there since I was a teenager, I’m almost 40, I still haven’t. I’ve tried multiple times over the last year to order a small lunch, as I am in E-Town once a week. This last Tuesday was too rude. I felt like I was talking to an angst filled teenager, but was clearly a grown man. I wanted a ham sandwich. After the sarcasm and huffing, I eventually asked why he was so annoyed with me. He told me they don’t like to serve lunch and they try not to. This call took place on speakerphone while I was looking at their lunch menu to be sure I was quick and knew what I wanted. He then became even more agitated with what one would think was the simple fact that they had paying customers, I eventually told him never mind. I didn’t call 10 minutes before closing. I called around 11 a.m. Needless to say, I am giving up. Also, will encourage others to not visit this location. Life is too short to be such an outright burden on a business that keeps its doors open with hungry customers.
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March 2024 by Lindsey Valley
The most RUDEST employee I have ever experienced. Food is great, but will NOT be back. Literally rolled his eyes at me when I asked for something different on the sandwich.
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February 2024 by Keith Doran
Inflation and greed is going to kill this company, the price for the food is slowly becoming not worth
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February 2024 by Mike Woodward
Very friendly staff. Ordered the Chicken salad croissants, owner was not there this time, our croissants were a bit dry this time and they really cut back on the chicken salad I guess hoping to get a few more orders out of it since it is so popular.
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January 2024 by rbush1462
Excellent
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November 2023 by Robert Hayes
Kind of a cluster... 1st time here, not very explanatory. The workers, when talking to each other, made it clear was not interested in guests by constantly ignoring them. ?
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November 2023 by Jennifer Laughlin
Bought a $50 ham supposed to honey glazed but was dry as can be and had a weird after taste. Had to glaze it my own so it wasn't bland. Didn't get what I asked for. And yes the people could have been a little friendlier for the amount of money you spend.
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November 2023 by johnnie huddleston
Great staff, very helpful order was ready on time!
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October 2023 by Jim Wilson
Awesome food nice staff
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September 2023 by Jason Peacock
Love there travel box meals
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August 2023 by Ms Innie Irish
3 stars for the food(there was a short black hair under the plastic wrap on one of the sandwiches) and minus 5 stars for customer service. I placed a lunch pickup order on the phone and the person acted like I should have know every nuance of the menu that is not on the menu. He was very rude and condescending. He was not much better when we went to pick up our order. Nicholas needs to be retrained in customer service manners! He has ZERO skill in this area.
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July 2023 by Daniel White
My favorite lunch spot! Love the Ham classic and turkey classic both. Their chocolate chip cookies are the best!!
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March 2023 by Paula H.
I don't write a lot of restaurant reviews but I was struck by how attentive the staff was on my visit for and eat-in sandwich. Super friendly. And, the croissant was flaky and fresh, compared to other Honey Baked Ham stores I have eaten at. Thanks!
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February 2023 by Tonya Gardner
For a sandwich shop this place was phenomenal! A bit pricey but worth every cent. The two staff members who were there seemed like they were a bit scared to talk to us and after giving us our orders they once again vanished to the back where we never saw them again (even as we exited the building). My only complaint about the food was that the salad I ordered (Cobb) had no lettuce only spinach and I was expecting it to be. The sandwiches were great.
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January 2023 by Susanna Marsh
Great food. Great service and easy parking.
