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February 2024 by Trisha B.
Shout out to the Store Manager, Kenny, who listened and tried to help me over the phone. Also a Thank you to Christy who also TRIED to assist me. The ONE Star Rating is for the two young girls at the check out Counter on Sunday Feb 25, 2024, who wouldn't allow me the Advertised 15% discount on the purchase of a Home Item, per the Sign in the Home Item area of the Store. Their reason was that "If you don't have the Kohl's App on your phone, we can't give you the advertised Discount" - They were so impatient and UNWILLING to actually realize that the words out of their mouths were ABSURD. I'm also VERY AGGRAVATED at the Website and the fact that NOT A SOUL can be reached at the Kohl's Corporate office at phone number 262-703-7000. Kohl's used to be a Premier and affordable place to shop and they used to treat their customers VERY WELL. Kohl's has LOST a LONG TIME CUSTOMER! Even though the Manager, Kenny, offered to give me the 15% discount, I will NOT be driving all the way back to Elizabethtown and I will NOT Step inside a Kohl's Store OR purchase ANYTHING from their Website EVER AGAIN! KOHLS - you are on your way out. Such a SHAME! Do NOT waste your time with this Company that has Lost ALL MEANING of Customer Service! The Young People in this World today don't want to LEARN anything regarding actual HUMAN interaction. All they want to do is be GLUED TO THEIR PHONES and tell CUSTOMERS to be GLUED to a phone! When their Parents and Grand-parents are GONE they won't even know how to boil a pan of water to cook themselves some noodles. It's PATHETIC. (To Taylor, who had an attitude problem over the phone today Feb 26, 2024, and NO Customer Service Skills, do better! Life isn't for lazy people or people in a hurry to just get someone to get off the phone when it's a customer.)
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February 2024 by Potato
Friendly staff and clean store
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February 2024 by David Boedeker
Good place to shop for name brand at discounted prices. Usually, you can find great deals between the seasons.
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February 2024 by Sherry Hoyt
Kohl's used to be OK, if you know how to shop the clearance racks and utilize discounts and incentives (such as Kohl's bucks). In my estimation, giving up so much square footage to a cosmetics vendor is not good business. Stock in some of the clothing departments was so depleted, it was just sad, and I had to shop elsewhere for what I wanted. I've also noticed the tendency to have ruffles everywhere, if ruffles are on trend, in many colors, sizes, and fabric choices. No offerings to accommodate personal style. Honestly, my favorites at Kohl's are the holiday specialty gift items and some of the kitchen items. See ya in November, or when I need something for my kitchen, whichever comes first.
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February 2024 by sharon b
Good to shop at
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February 2024 by Joseph Brown
Over price
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January 2024 by Danny Higdon
The store is very esthetically pleasing. I gave it 4 stars because none of the 6 employees I saw and encountered when I walked in welcomed me to the store. They only said something to me after I asked a question.
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January 2024 by Christina K. Harper
Unless it’s on sale, things can be overpriced. However there are always sales.
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January 2024 by Kathy Sowle
Wyatt was helpful and kind at check out.
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January 2024 by Sue Roberson
Very good, helpful employees.
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January 2024 by Rose Mattingly
Susie gave excellent service at checkout. She reminded me of my accumulated points and saved me money, was extremely kind, friendly and professional.
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January 2024 by sunday nelson
Can move a long check out line!!!
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January 2024 by Nancy Smith
Clean department store
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January 2024 by Willie Scott
The employee Susie was extremely friendly and very helpful. I'm not a frequent shopper at Kohls but with employees like Susie would definitely cause me to return. If I could recommend a bonus or a raise for her I would. An employee like her is well worth keeping. Happy Holidays.
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December 2023 by Charles Bazaar
Saturday before Christmas and not busy ? Very surprised. Adequate parking. Employees were friendly, some stock items had low or zero on-site.
