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September 2023 by Robert R.
I have been a customer and fan of Swope cars for many, many years. I have owned both Hyundai and Toyota cars sold and maintained by Swope. I highly recommend this dealership!
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August 2023 by Carrie B.
My husband and I went to look at the new Toyota Crowns. What a nice vehicle. Brandon Gaskins greeted us, we talked a little about the car and he asked if we wanted to test drive it. I said sure. Went on the test drive and I fell in love with the car. We got back and my husband said let's work up some numbers on our trade in and see where we stand. The whole process of buying this car was amazing. After the test drive it took only an hour and a half to complete the paperwork and we were driving away in our new car! If you're looking to buy a vehicle, we'd highly recommend Swope Toyota and ask for Brandon.
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June 2023 by J B.
So my check engine light came on the dashboard of my Tundra. I called as soon as they opened and requested an appointment for that day, and they had an availability. Staff here was quick and very attentive to my needs and concerns. I was in an out for a service check up and electronics update within an hour. Staff was absolutely pleasant, kind and even went over diagnosis. Recommendations for new parts were brought up, but they advised it wasn't necessary right now but to definitely keep an eye out in the future. I will definitely be taking my Tundra back here!!!
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December 2022 by Caleb S.
This is a great dealership. I had an issue with my vehicle and they were extremely fast and helpful. When every other Toyota in my area was refusing me service, Swope Toyota was willing and quick to help. I highly recommend coming here for any assistance you might need for you vehicle.
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September 2022 by Marion S.
They got to it right away and had me back on the road the next day! Would recommend to anyone!
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March 2022 by Alexander S.
I get my Prius serviced here every 5,000 miles, and I've never had a problem with them. Which is nice, because I've had my car serviced by many Toyota dealerships from Kentucky to Arizona and have met more than my fair share of asshats. Prices are fair, staff are professional and honest, and their property is well maintained. I have no complaints. Hopefully my Prius lasts me another few decades, and I can buy a flying electric vehicle from this dealership.
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August 2021 by Ray B.
False advertisement and lied to. I thought Toyota was loyal to their customers. They advertised a Camry that was an AWD with moon roof at $29571, the Camry that I was there to purchase. The morning of my appointment I received a text saying the Camry was still available. I arrived at the dealer and drove and looked at the Camry. It wasn't the same Camry I saw online. I was told it was sold. Then they said the Camry that I was interested in was advertised the wrong price and that it wasn't an AWD. If I could rate them with no stars... it would be it!My response to the gentleman who replied to the review: The Camry I was interested in was the one that was advertised wrong. Basically it was just a switch and bait for me to literally come down there and waste my time! I know what Camry I saw online that I was interested on. What ever happened to the customer is always right. Doesn't matter anyway. I went to Oxmoor Toyota and did purchase me an AWD 2021 Camry SE!
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November 2020 by Mar F.
Been coming to this dealership to have my Toyota 4runner service and always received good service. Eric from the service department located the tires that I wanted to install. He answered all my questions, kept me informed with status when approximately they will be getting the tires in the shop and got me scheduled quickly. This location has a Cafe, if you want to have something to eat or drink while you wait for your vehicle service. I will recommend this location.
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October 2020 by Bill P.
We recently purchased a certified used Sequoia here. The dealership really went out of their way to take care of us and solving some issues we caught early on. We can't be happier with our experience. A special thank you to Brandon Gaskins for selling us the vehicle and Tracy Childress for going above and beyond!
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April 2020 by Sherri C.
Our experience was fantabulous! Made initial contact with Jeremy Harris around lunchtime on Friday and drove our brand new car off the lot that evening! He was very helpful, not pushy and freakin hilarious!!!!! Will definitely recommend him to anyone we know who is in the market for a new or used car! Special shoutout to Tracy Childress!
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March 2020 by Mike S.
Visited this dealership from out of state to look at a car that had a great price. I had specifically asked if there was any body damage and was told the only thing it may need was a wash. When I arrived my excitement quickly turned to disappointment when I inspected the car. There was rear bumper damage, along with some dents and scuff marks on the fenders. I asked to speak to the manager about the situation and he/she refused to come out and talk to me. Seemed like the classic bait and switch tactic. Response: I'm not sure who the person is that decided to respond to my review. Although I have proof through email that what you are saying is either a lie, or you were misinformed. I specifically asked if there was any damage to the vehicle, including small scratches and dents. The sales lady told me there was absolutely no damage to the car. The video i was sent also did not show the damage that was on the car. She even said in the video that there is no damage, but may need a good wash. And I can promise you that there was more than just scratches in the clear coat. As for the deposit, I would have never let go of $500 unless I knew it was refundable. That was the first question I asked when the deposit was even mentioned. So to say you gave me back a non-refundable deposit is absolutely ridiculous.
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November 2019 by Janet U.
I was treated so well here I felt like family! Jody Killman was my rep and he really knew his stuff. He was fair, honest and never made me feel pressured. Jody and Keith helped me get into a brand new Toyota and I couldn't be happier! Thank you Swope, Jody and Keith for the best car buying experience I have ever had! You definitely need to ask for Jody when you go in, you won't regret it.
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May 2019 by Randell A.
My recent purchase experience at Swope was GREAT! They were very accommodating, knowledgeable of the products and professional in every way. They did not waste my time, but on the contrary we're very respectful of my time. They made it simple the way I like to purchase a vehicle. Very few dealerships work Ike that. I let them know which vehicle I wanted, tell me the bottom dollar price and how much for mine. After that was completed, I'd ask them to prepare the paperwork and I would be in the following day to finalize. It was very painless, my salesman Gary Allen was over the top professional. I would highly recommend this dealership and Gary to anyone looking to purchase their next vehicle! And a big shout out to Keith the finance manager who was a very Big Help! A Great Experience! Thanks Swope!
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January 2019 by Imani A.
Active duty military, I bought my overpriced car there and thought I was dealing with some honest people, a few months later my car started having issues and they said they'd take care of it so I brought my car in a few times so that they can "identify" the problem and fix it. They sent me to Hardin County Honda only after my warranty to get the item fixed had just expired, and they knew the whole time. Save your money and your time!