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January 2024 by Nicki Miller
Great customer service! Friendly atmosphere! All the workers are so friendly and helpful!
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October 2023 by Jessica Vessels
Service and the store is great for quick trips. 3 stars only because it's always busy and all the clearance is always picked through FAST. Just a personal preference.
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September 2023 by Rebecca Knight
There is a lady who works in the pharmacy and is VERY rude. I called this morning and had a simple question and she snapped at me with a matter of fact attitude. There is a way to speak to people on the phone and she for sure does not have these customer service skills. I wish I had gotten her name. But for the lady answering the phones 9/18/23, please do better. I will not be using this pharmacy again.
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September 2023 by Jackie H.
I use the pharmacy regularly at this St. John West Dixie location and generally very pleased with service. The staff is willing to answer questions and helpful. Also had COVID shots there and was no problem getting it done. Store is always neat and clean. Typically has what I need on shelf and well stocked. Occasionally seems to take longer for online refill orders to get through system but never a major problem. I switched to this location because I was disappointed with service at another location but wanted to stick with Walgreens so I have been very pleased.
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August 2023 by Amber mckinney
This pharmacy closed the window on me and my newborn baby in the car because they had to go on lunch, even though we were in line before 1pm, waiting. Went inside to get the prescription and was still refused service. Now my newborn baby and I have to sit and wait for them to open back up. Horrible customer experience and horrible customer service. It is not acceptable to close down when you still have ONE customer in line. Horrible!!
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June 2023 by Robert Hold
The pharmacist refuses to fill prescriptions at his discretion regardless of why you needed it filled. Do not fill your meds at this location.
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May 2023 by Marie Roby
My father has never been to the veterans memorial wall so me and my husband spent the day with him and took him to see it he was so glad to be able to go touch the wall where alot of his fella servicemen are recognized for their bravery and ultimate sacrifice
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March 2023 by Jonathan COOK
This pharmacy is a joke. Got there at 10:15, to update my son's vaccinations. The pharmacy tech requested several different numbers for his health insurance. I attempted to give his ID number but that wasn't enough I needed several others. So I call my insurance company and was on hold for over an hour to only be told the pharmacy tech gave me the wrong phone number. Once we got the correct number and were able to gain the requested information we went back and was seen and was told we had the wrong member ID number they need the other one. Now the tech did get on the phone herself and got the proper one. After all is said and done he got the shot.........the wrong one. After it being highlighted and wrote and the paper. WOW
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January 2023 by Ethan L.
The management seems very bad and unfair towards workers. Just this alone I thought it was necessary to rate a one star because they do not deserve 5 on the app. This is based on the management and not how the store runs but if it's like the management it's probably not good.
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December 2022 by Tommy Stillwell
Just came from Walgreens where it seemed to be nobody working they have glass all-around the store u can see the whole store from the registers I stood at registers for like 5 mins looking around and seen nobody so I set my things done on the counter beside the registers and left
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October 2022 by William (Garlas)
Lady who answered the phone was rude. When I tried to explain that my prescription was due she said she "pulled out her calculator" and she still miss counted when it was due. She acted like she thought she was better than me. Poor service. They could have ran the insurance to find out if it would go through. Instead they wanted to give me a difficult time. They should learn to count and how to treat customers.
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July 2022 by Garlas
Lady who answered the phone was rude. When I tried to explain that my prescription was due she said she "pulled out her calculator" and she still miss counted when it was due. She acted like she thought she was better than me. Poor service. They could have ran the insurance to find out if it would go through. Instead they wanted to give me a difficult time. They should learn to count and how to treat customers.
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May 2022 by Julie L
They keep you on hold forever and they even pick up and immediately press the hold button again instead of simply asking to see if you have just a quick question or if it would require more time from them which would warrant a longer hold. Like we also don’t have things in our day to move on to. Great way to treat customers Walgreens.
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April 2022 by Sharon Cline
Well this is supposed to be a drop off for fedex, 1st time to try it. Well unlike the actual office where you get a printed receipt, they are supposed to text you one… it never came through, so no verification of the package being dropped off! And the girl couldn’t answer when the person would pick it up! I went back in and of course they can not “resend” the verification code or let me have my package! I should have just took to a drop box or better yet the fedex actual facility like I normally do..UPDATE—-I do see where the item was picked up by fedex so apparently all is fine.So just know if you want/need a receipt to protect yourself best to take to the fedex facility .. as you may or may not get the text Walgreens say the app will send.. I will update my stars to reflect that this could be more of a fedex issue?
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December 2021 by M K
the pharmacy is a disaster and I do not blame the employees. They are overwhelmed and possibly understaffed of course. The one star reflects the company and how they’re treating the situation