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December 2023 by Mary Kay Carroll
I'm out of my meds and because of having a new insurance and needing Walgreens to transfer my script over, it's 2 days and still no meds. I'm livid.
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November 2023 by Nicholas Turicz
Conveniently located next to my work, this location is constantly filthy and the customer service is painfully awful. The floors and shelves are disgusting, with visible dead bugs. Yesterday I needed some acetaminophen for a headache, because my medication wasn't ready despite an automated message saying it was, and I over heard an employee blasting customers for being too dumb to read.Today I go in to pick up said medication and they are cash only because of a technical issue. Inconvenient, but it happens. However, all the staff are yelling cash only at customers as they walk in. I go to the pharmacy to ask if they will send in my medication to the location around town, and the tech with a bigger septum piercing than most cattle acted like it was a huge inconvenience. The whole staff behind the pharmacy counter where chatty amongst themselves, rude, slow to act and respond, and dreadfully unprofessional.There is an Apothecare across the street. I'm never doing business with Walgreens in Hardin Co. again if it can be helped.
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May 2023 by Keri Maggard
Jared is the best pharmacist and so helpful always goes over and beyond!
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May 2023 by Jen Rush01
One of the pharmacist went out of there way to call me to insure I didn't take a medication harmful to my baby I've never had someone go so far out of there way for me and not only that helped me get my medication changed !! I wish I new his name but thank you !!
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April 2023 by Lukazzz HC16
Hours always changing which can make getting your prescriptions a challenge. Reliability/predictability is important when it comes to medications. The reason I still gave 3 stars is because the staff themselves are professional, kind and helpful. If store hours stayed the same I would give 5 stars.
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March 2023 by Jessica
Love Walgreens! Always great discounts when you walk in. Of course the pharmacy and photo lab being there is very convenient. Walgreens has everything you need!
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March 2023 by Sharon Darnell
It seems as though they struggle to relay the truth. They will say there is an insurance issue when they are out of stock of something. I have also received partial counts and they say that they gave me all of the pills. Count your pills people.
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March 2023 by Jessica C.
Love Walgreens! Always great discounts when you walk in. Of course the pharmacy and photo lab being there is very convenient. Walgreens has everything you need!
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February 2023 by Erica North
Don't order same day pick up from the photo department. Apparently it's too complicated to put regular paper in the printer to print 4 pages of documents lol. It's too much to ask to get someone else or a manager to help you ?. The girl was completely rude and clearly incompetent. I will NEVER use walgreens photo service again!!! Would give zero stars if I could.
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February 2023 by Mike Monin
Transferred a prescription for me. Fast and efficient. Thank you!
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December 2022 by Jamarcus Percell
I called the pharmacy to see what prescriptions I received automated calls from them about and to have them filled to pick up, when I called to ask I was told “no I don’t have any prescriptions for you!” By Maddison instantly, so I told her I received calls from them about my prescription and I knew there was something there I needed filled… very annoyed she said “Well what’s your birthday!?” I told her and she tells me she has nothing and literally hung up on me.. I call back and ask to speak with the manager when she finally came to the phone she began telling me how Maddison could have hung up on me if I was rude and disrespectful? And I assured her I was ONLY calling about my prescription bc of their automated call I have NO reason to disrespect anyone I just want my prescription filled, after she went on about how I was probably rude and that’s why I was hung up on which is completely not true and so unprofessional for a manager to come to that conclusion without having any information to back that insinuation up. Finally she pulls up my prescriptions I’ve BEEN telling them I had sent and after her going back and fourth for no apparent reason about why the automated call came and that I only had a few days to call back (which it had been 2 days since the automated call) she FINALLY tells me she will have my antibiotics ready in an hour… obviously I am sick and I do not have the energy to deal with “professionals” who are treating sick people in this manner at this point I feel VERY uncomfortable attempting to go to this Walgreens because of the hostility I was given on the phone for calling about my prescription. I have had ALL my prescriptions sent to this pharmacy for years and have NEVER been treated this way. This place really needs to evaluate their employees because they are treating people who are literally just calling for prescriptions AWFUL
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November 2022 by Aimee Potter
The pharmacy staff are always professional and kind. They always have my prescriptions ready on time and are happy to answer any questions I may have. I'll always get scripts here.
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October 2022 by Kelsey M
The pharmacy is incompetent. Dropped of prescriptions for pneumonia at 12 and was told to come back at 2. Came back at 2 and they couldn't find the scripts we dropped off. Told to give them another 20 minutes to fill. After 40 minutes goes by, were told they couldn't fill them because they didn't know how to bill ChampVA (even though it's literally all over their website. They didn't even try to look it up). Waited 3 hours for nothing.
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October 2022 by Kelsey Mix
The pharmacy is incompetent. Dropped of prescriptions for pneumonia at 12 and was told to come back at 2. Came back at 2 and they couldn't find the scripts we dropped off. Told to give them another 20 minutes to fill. After 40 minutes goes by, were told they couldn't fill them because they didn't know how to bill ChampVA (even though it's literally all over their website. They didn't even try to look it up). Waited 3 hours for nothing.
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September 2022 by Lymon Wilburn
The pharmacy is totally incompetent at this location. Extremely rude. After continuing errors, I moved my prescriptions to a different company and have had none of the issues this place had constantly.
