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November 2023 by J C
My family has used Jack's Glass for over 40 years at their locations in Kenton and Boone County. We have never had one issue. Always friendly and knowledgeable. I should have written this sooner, but, this great company is well known and has always has a sense of purpose and honesty. A small rock hit the windshield this morning, calling to make an appt. God bless your staff and families.Jack & Debbie CombsBurlington, Kentucky
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November 2023 by Lola L.
My daughters window was broken by a neighbors softball. We replaced it and I'm so glad we chose Jack's Glass. The service was amazing from beginning to finish. The nice man at the store answered any questions I had and made sure I understood everything. He was very kind and helpful. The quality of the work was the best and it was SO SIMPLE.
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November 2023 by Amy Z
They are always great to work with and provide quality services. They’ve fixed my windshield and put in our shower door ?
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September 2023 by Tim Baeten
I've used Jack's for several things over the years. Frameless shower doors, mirrors, window repair, and recently sidelite window replacement. Mike explained to me the replacement info and I changed it out myself. These guys are the best and I recommend them every chance I get.Service: Window repair
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August 2023 by Hunter
Deer slammed into my windshield and shattered it yesterday, I was able to get a same day replacement and installation of a new windshield literally the next day. Took about 3 hours, and they let me know when it was done. If you need any glass replacement I would go here, there are zero problems with the installed glass. Very professional and honest service. Thank you so much. (Elsmere location)
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July 2023 by Dan Meadows
On our way to Kings Island, from Richmond,ky the driver side window would not go back up. We stopped at Jacks Glass. They fixed it in a short time. I can’t remember the techs name ,but he was VERY PROFESSIONAL. And the price was reasonable. My grandkids were glad to be on our way to the park. Talk about customer care.??
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July 2023 by Kris O'Banion
There very professional and so easy to deal with I would not recommend anyone else for all your glass needs.
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June 2023 by RICHARD KOPSER
Stopped in today with a cracked windshield and Jack’s glass. Had a new one installed in a few hours. Thank you. Great customer service.Service: Auto windshield repair
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May 2023 by David Giles
Tried jacks glass on 2 of my trucks for my company, and I'm super satisfied with the work! Definitely looking forward to doing more business with them in the future
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May 2023 by Amber Tuttle
Michael and the team at Jack's are wonderful. They went above and beyond ensuring our '74 VW Super Beetle was taken care of. Thank You.-Tuttle Family
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May 2023 by hannah sizemore
They came to my work and did a fantastic job. Even saved the dried roses off my dash and placed them back in the same position.
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March 2023 by Josh Barrett
Had my windshield replaced. New glass is scratched. Interior trim on the driver side A piller has gouges all over it.I also had them do glassparency on the windshield. they had the stuff everywhere including a huge spot on the roof where it looks like the tech sat a wet wipe or applicator on. They didn't even finish buffing the stuff off the windshield, I had to finish the job for them. Just terrible. Just hoping its at least water tight water tightService: Auto windshield replacement
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March 2023 by Mella Mella
We've referred business back and forth with Jack's Glass for almost 15 years. They've been a great partner. Last year, we hired them at our home to replace glass in a handful of windows...all wood framed. The crew was meticulous in taking care of our frames.Jim/Corey identified several pieces of the new glass as having a defect...and they promptly ordered new pieces.Long story short...it took 4 pieces of glass on a couple of the windows to get it right. This took months...considering manufacturing time and their installation schedule. No bother...replacing glass/windows doesn't happen like 24 hour deliveries from Amazon...lolHow many companies would have thrown their hands up and said, "We're done here"?Not Jack's Glass. Bill could not have been more professional and the crew did the same with each visit. Thank you for seeing it through to the end. The windows look great!Service: Glass installation
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February 2023 by Tom Ballentine
Fantastic company! Great folks to deal with!! Highly recommend!
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February 2023 by Grace Penn
Mike and team (at the Elsmere location) were very professional, explained what needed to be done. Worked with my indursnce company. Got my car back when they said I would. Highly recommend.Service: Auto windshield replacement
